Samuel Hall Email & Phone Number

Greensboro, North Carolina, United States

Responsible for supporting and monitoring the program service delivery for clients working cross functionally within all operational areas. I proactively work to meet performance metrics in order to promote client satisfaction and leadership expectations. Other duties include acting as a liaison between the client and the operations team. This entails working directly with the client to understand, represent and drive operational requirements throughout the organization. I keep client standard requirements met by managing client operational request/ concerns, own resolution, and the development of communication back to the client. I also serve as project lead to ensure projects meet internal and external expectations with respect to quality, budget, delivery timelines and goals. Like most, I perform other related duties as assigned.

Greensboro/Winston-Salem, North Carolina Area

Responsible for developing new business to business sales and relationships. Identify customer needs and recommend products and solutions. Present full product mix to customers and positively impact sales in a short period of time. Increased sales over 40% while maintaining a 10% gross profit or higher. Reestablished relationships with businesses lost in the past, signed new businesses, while maintaining existing businesses.

Greensboro, North Carolina

As part of the CarMax store Purchasing Team, the Buyer responsibilities included conducting vehicle appraisals, coordinating on-site auctions, and attending various regional auctions. A critical step in the vehicle assessment process included using various resources to determine the price that CarMax should pay for each used vehicle. Each purchase was tracked through the quality inspection, reconditioning process and set pricing based on sales data and competitive analysis. This position required a unique mix of analytical and physical challenges due to the fast-paced nature of the business, and approximately 50% of the buyer’s time was spent outdoors in a "hands-on" environment. Each purchasing agent purchased approximately $8-$10 million worth of vehicles annually.

North Carolina, United States

Developed and enforced a sales culture by advising a strategic plan that created a store environment which provided a superior sales and customer experience. This was completed by executing visual merchandising direction, recruits, and developing a Sales Associate Team through careful selection, targeted coaching, and performance evaluation. Strong leadership skills and a high level of integrity and enthusiasm was used to motivate Associates to total store achievement. Responsible for creating and maintaining a thorough weekly business analysis of my departments sales and margin, with a weekly follow-up looking for opportunities to improve my department and the company. Communicated professionally and in a timely manner with customers, associates and corporate partners. Lead by example and maintained consistent selling and service standards through communication, training and individual accountability