- Managed day to day studio operations including customer service which involved phone and emails- Supervised junior members of the team in their daily tasks which included studio cleanliness, customer service and equipment maintenance - Responsible for opening/closing the studio including counting cash and weekly bank deposits - In the capacity of Retail Manager, responsible for intake and presentation of new product in accordance with corporate directives - As Community Manager I was responsible for making relationships with local businesses for membership acquisition, coordinating with national community leadership to host events in studio to promote the brand and recognize our loyal clients

- Exceptional customer service including phone and emails- Space maintenance- Managing student and instructor schedules- Managing sales of classes, space rentals and retail

- Responsible for overseeing and maintaining visual standards in store for all New York locations- Conducted weekly check-ins with management teams locally and nationally - The planning and execution of all press events for AllSaints in the New York area- Supervised store VM's, store management and sales associates on daily store visual standards- Dealt with personnel issues on a local level- Implemented and improvised monthly layouts sent by Global VM Director - Integral to new store or concession openings

- Overnight recovery cleaning and restocking the store- Customer service and basic cashier service

- Exceptional customer service- Dealing with online and phone transactions- Placement and merchandising of new product- Opening/close registers including counting and bank deposits- Assisting regional VM with new floor layouts, mannequins and window sets - In 2012 helped to open the Mosaic District store