Samuel Mcdaniel Email & Phone Number

Abbeville, La

-Analyze end user requirements to ensure better contribution to development of networking tools.-Maintain all telecommunication tools and accessories such as servers and switches.-Identify and resolve all hardware related problem for better performance and detect issues for networking strategies.-Monitor systems to oversee firewall and other network related improvement processes.-Ensure networking stability and monitor all work regularly.-Prepare and maintain networking documentation network and cabling layouts.-Perform troubleshoot and resolve VOIP systems and VPN related problems.-Assist in growth oriented plan and program.-Maintain an inventory of IT property and assets.-Collect all data in more organized way to ensure better IT documentation process.-Maintain modern techniques and methods in computer firms.

Crowley , La

-Maintain District’s local area network (LAN)-Maintains network security to protect against viruses, hackers and other damages. Maintain confidentiality and integrity of electronic records. -Set-up, configure and install new computers including traveling to various District sites and transporting equipment.-Assists, and when possible provides training for staff. -Provide user training on a variety of technology issues

ResponsibilitiesTeach courses as assigned, typically 2 courses per semester.- Conducted: Cisco Networking Academy-Module (Routing and Switching) 2 Section.- Conducted: Cabling Infrastructure (Fiber Optic Cabling) 3 Sections.- Conducted: Comp TIAA+ (Hardware and Software) 2 Sections.- Conducted: Microsoft Operating Systems (Windows 7) 2 Sections.- Conducted: Internet and Computer Literacy - 2 Sections.Accomplishments- Able to help impact students from an academic and professional level.- Certifications-- Job PlacementSkillsUsed- Real time experience in the field.- Using previous training experience to help tie-in ideas and concepts for my students.

Lafayette, Louisiana Area

- Provide technical assistance and support for issues related to computer systems, software and hardware. - Maintain daily performance of computer systems. - Run diagnostic programs to resolve problems. - Resolve technical problems with Local Area Networks (LAN), Wide Area Networks(WAN), and other systems. - Run reports to determine malfunctions that continue to occur.

Crowley, La

Responsibilities- A Part-Time Position.- Create and maintain documentation as it relates to server and network topology, equipment, andconfigurations.- identify, diagnose, and resolve network problems including network connectivity.- Patch management, Windows problems determination and resolution.- Assist with monthly reports, and recommendations for Managed Services Clients

Crowley, La

Support 300 end-users with technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN and Wireless remote systemsAssisted in the full conversion to McKesson healthcare software systemsMaintain passwords, data integrity and file system securityOversee the investigation and resolution of hardware and software issues both remotely and onsiteIdentified and removed computer viruses and provided major database repairs in accordance with outside vendorsMonitored and troubleshot LAN issues, configured routers and switchesInstalled, Configured (using imaging software), maintained and troubleshot applications

Overseen and assisted in the out plant design for LUS Fiber to the homeOverseen the Phone number portability process from COX and AT&T to LUS FiberProvisioned and configured all Alcatel & Lucent optical network terminal services including: IP VideoPhone and InternetAssisted with MPLS Networking DocumentationFiber Optic Splicing

Team BuildingSales TrainingSale LeaderManager on DutyCreate customer loyalty

Bachelor Of Business Administration - Bba, Education, 3.2

Associate’S Degree, Information Technology, 3.7 Gpa

High School Diploma, General Studies