Samuel Muiruri work email
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Samuel Muiruri personal email
Samuel is a collaborative, strategic and solutions-oriented and experienced hospitality professional with vast experience in hotel setup and per-opening, institution turnaround situations, excellent team leader focused on people , processes and profits and management of hospitality supply chain. Started as a Management trainee with the once prestigious Block Hotels and rose through the ranks and gained experience working with other hotels brands in Kenya and around Africa. Takes pride in having left footprints and success stories in Kenya, Rwanda and in Nigeria while working with the Africa largest hotel brand Tsogo Sun in their premier hotel Southern Sun Ikoyi Lagos. Had a short stint with with Midland Hotel Nakuru upon return to Kenya and recommended massive revenue growth. Moved to Four Points By Sheraton Nairobi Hurlingham being the Manager in charge of the F&B department working with corporate and NGOs to oversee successful events. .Well networked with contacts from various corporate and NGOS in Kenya and highly successful in implementing business process improvements, achieving goals, change and optimizing business procedures. Conversant with Micros Symphony, organization resilience management system, basic Opera, financial planning, risk and compliance audits, guest retention and loyalty programs, inventory management, revenue and cost management, Hotel operations, COVID compliance protocols among many other skills needed to successfully manage hotel and other business operations. Besides working in hotel operation, I have vast experience in management of the hospitality supply chain having worked closely with travel agents and tour operations, representatives of various food and beverage brands and as well as suppliers and vendors of various hospitality solutions. Currently working with Karen Blixen Group - a five star Restaurant operation. Recently Launched three in one high end restaurants targeting the upmarket travel agents and individuals for lunch and events.By hiring me , I bring with me not only the skills and job knowledge required to deliver the expected results but also the passion and commitment required to excel which will be visible through tangible results as per the key performance indicators.
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Deputy General ManagerKaren Blixen Group Mar 2023 - PresentNairobi County, KenyaWith growth comes a lot of responsibilities, challenges and ones has to keep learning, unlearning and relearning. The last three months have been different in a good way and I am excited about the future. -
Food And Beverage ManagerFour Points By Sheraton Nairobi Hurlingham Mar 2022 - Jun 2023Nairobi, Kenya -
Manager Management ConsultingMidland Hotel Nakuru Oct 2021 - Aug 2022Nakuru, KenyaResponsible for the overall Management of the Hotel operations Business developmentEmployee recruitment, training and DevelopmentImplementation of Micros Symphony and Materials ControlLiaison with the Local administration Acquisition of new accountsManagement of the debt collection effortsOverseeing the renovation and expansion.Achievement: Attained the highest revenue growth in the first three months of joining and projecting more growth in this year. -
Food And Beverage ManagerTsogo Sun Feb 2013 - Sep 2021Ikoyi LagosResponsible for the Management of all the F&B operations which included Banqueting & Events, All day Dining, Room Service, Bar and Out Door Catering with and annual revenue of $2.5M and profitability of 40% of the Net revenue. Responsible for Planning strategic departmental business objectives and implementing the Group Brand Standards. Accountable to the General Manager and the Financial Controller in terms of achieving the departmental profitability, employee retention, growth and satisfaction, business process improvement and guest satisfaction against agreed Key Performance Indicators.Duties:Delivering quality service to the guests during their stay in the Hotel. Implementing systems that reward good staff performance & competence.Responsible for driving the revenue growth and cost containment within the department in line with the set targets thus increased profit margins.Upholding the company brand standards that ensures consistency in service delivery to our discerning repeat guests.
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Senior Assistant Food And Beverage ManagerSouthern Sun Ikoyi Lagos Mar 2012 - Jan 2013LagosAssisting the F&B Manager in the daily operations of the F&B Department and relieving him on days off or during Vacation.- Elevating guest experience by ensuring fast, efficient and personalized service- Rostering of the Staff- Overseeing operations in room service, all day dining restaurant, Banquet, Bar, Coffee Shop- Ensuring accurate stock count of all F&B Operating equipment- Stock counts and management of Beverage cost- Staff training and development through Lobster Ink-
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Consulting ManagerGray'S Oak Hotel Jun 2011 - Jan 2012Worked with the Management Company to streamline operations in the Hotel. This led to the successful turnaround of the business, improved quality of food and service which led to increased patronage, occupancy and growth in the bottom line.
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General ManagerOl Tukai Lodge May 2010 - May 2011Responsible for the day today management of all the Lodge Operations including Guest service, Financial performance through upselling from the bars, secondary spend like massage and cultural talk, growing gift shop sales and the internet. Employee training and development and upholding of established service standards throughout the Lodge. Community partnership through skills training for the local community to enable them to get gainful employment in the Lodge as well as neighboring Camps and lodges.Drive the CSR activities of the Lodge through medical support, building of classes and food donations to the local community. -
Assistant Lodge ManagerOl Tukai Lodge Feb 2010 - May 2010AmboseliAssisting the General Manager in realization of the Lodge’s revenue and expense budgets.Maintaining the reputation in guest service experience by creating unique experiences for the guests.Creating and maintaining efficient financial systems for monitoring revenue and expenses.Lead, supervise and train team leaders in the Lodge with guidance from the General Manager. Maintain a productive and highly motivated work force at all times. Participated in developing Revenue and cost budgets.
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Banquets ManagerSankara Nairobi 2009 - 2010Part of the pre-opening team responsible for formulating Policies and procedures, Sop’s for the Department, developing training Manual for the F&B Department. Participated in the initial recruitment of the F&B Staff
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Resort Manager- Jumuia NakuruNcck Nov 2007 - Aug 2009Nakuru, KenyaResponsible for the financial performance of the Results through sales and marketing for conferencing which was the core business. Attained a 20% growth in Revenue in the year 2008 compared to 2007 despite the prevailing political environment.Continuous improvement and upgrading of the Resort to attain the desired market standards.Reduction in operating costs as well as establishment of control measures.Introducing staff incentives to improve their motivation & loyalty. -
Assistant Lodge ManagerOl Tukai Lodge Feb 2007 - Nov 2007AmboseliAssisting the General Manager in realization of the Lodge’s revenue and expense budgets.Maintaining the reputation in guest service experience by creating unique experiences for the guests.Creating and maintaining efficient financial systems for monitoring revenue and expenses.Lead, supervise and train team leaders in the Lodge with guidance from the General Manager. Maintain a productive and highly motivated work force at all times. Participated in developing Revenue and cost budgets.
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Operations ManagerPa Pweza Adamsvile Nov 2006 - Jan 2007Mombasa, KenyaStreamlining the operations by putting in place F&B cost and revenue controls, front office procedures, Sales andMarketing efforts, quality and service to all the guests
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General ManagerMidland Hotel Nakuru Feb 2006 - Nov 2006Nakuru, KenyaHelped in complete turn around of the Hotel from negative cash flows, poor customer service rating into a healthy business meeting all its financial and statutory obligations. This was through process improvement, documenting policies and procedures, staff training and property renovation and upgrading.
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Cafe Manager Intercontinental Kigali; Senior Assistant F&B Manager- Kivusun GisenyiSouthern Sun Hotels Sep 2003 - May 2005RwandaResponsible for Southern Sun Gisenyi F&B operations covering All day Dining, Pool restaurant, Bars, Room service, Banquet and outdoor catering.Hosted NEPAD conference in 2004 at Intercontinental Kigali where I was the Café Manager.Daily Operations of the Café through efficient customer service.Staff Recruitment and training of the F&B Service staff in readiness for the Hotel Opening.
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Senior Assistant Food And Beverage ManagerSouthern Sun Hotels Sep 2003 - May 2005RwandaResponsible for the Management of Southern Sun Gisenyi F&B operations covering room service, banquet, all day dining, pool restaurant and outdoor catering services. This was after promotion from Intercontinental KigaliActively participated in hosting NEPAD conference in 2004 at the Intercontinental Kigali where I was working as the Cafe Manager.Daily Operations of the Café through efficient customer service.Staff Recruitment and training of the F&B Service staff in readiness for the Hotel Opening.
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Management TraineeBlock Hotels Ltd 2001 - 2003Underwent internship, training and exposure in the various units ran by the company in readiness to be deployed as Assistant Unit Manager at the end of the training
Samuel Muiruri Skills
Samuel Muiruri Education Details
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Operations Management, Hr, Strategic Management, -
Hotel Management -
Rarakua Sec SchoolSecondary School Education
Frequently Asked Questions about Samuel Muiruri
What company does Samuel Muiruri work for?
Samuel Muiruri works for Karen Blixen Group
What is Samuel Muiruri's role at the current company?
Samuel Muiruri's current role is Seasoned Hospitality Professional.
What is Samuel Muiruri's email address?
Samuel Muiruri's email address is sa****@****sun.com
What schools did Samuel Muiruri attend?
Samuel Muiruri attended Jomo Kenyatta University Of Agriculture And Technology (Jkuat), Maseno University, Rarakua Sec School.
What are some of Samuel Muiruri's interests?
Samuel Muiruri has interest in Coaching And Mentoring, Hospitality Consulting, Reaching Out And Helping The Needy.
What skills is Samuel Muiruri known for?
Samuel Muiruri has skills like Hotels, Banquets, Food And Beverage, Hotel Management, Hospitality Industry, Hospitality Management, Pre Opening, Rooms Division, Hospitality, Front Office, Resorts, Event Management.
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Samuel Muiruri
Business Development Manager | Dairy Technology Specialist | Animal Health Expert | Operations Manager | Trainers Of Trainer | Agribusiness Consultant | Sustainable Farming Systems |Systems Lead Auditor |Kiambu, Kenya1yahoo.com -
Samuel Muiruri
Hotel Sales Account Management , Otas Management, Online/Digital Marketing, Web Design And It SupportNairobi County, Kenya1gmail.com -
1gmail.com -
Samuel Muiruri
Django Developer > Resume > Drive.Google.Com/File/D/11-Uouwo7Ymlmckau5R11Ebalcblemlkx/View?Usp=DrivesdkKiambu, Kenya
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