Guest Service Agent
Current
Feb 2024 - Present
AeroLeads people directory · profile
Samuel Serrano Email & Phone Number
Dedicated and Passionate Hospitality Professional Seeking New Opportunities to Excel in the Industry
at
Kimpton Hotels & Restaurants
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Dedicated and Passionate Hospitality Professional Seeking New Opportunities to Excel in the Industry
Location
Los Angeles, California, United States
Company size
Who is Samuel Serrano? Overview
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Quick answer
Samuel Serrano is listed as Dedicated and Passionate Hospitality Professional Seeking New Opportunities to Excel in the Industry at Kimpton Hotels & Restaurants, a company with 2633 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Samuel Serrano.
Samuel Serrano previously worked as Guest Service Agent at Kimpton Hotels & Restaurants and Delivery Driver at Lmod La. Samuel Serrano studied at Los Angeles Mission College.
Company email context
Email format at Kimpton Hotels & Restaurants
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Kimpton Hotels & Restaurants
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Profile bio
About Samuel Serrano
Dedicated hospitality professional with 4 years of expertise as a front desk agent and night auditor, including 2 years as an assistant manager. Proven track record in creating efficient schedules, managing daily housekeeping assignments, adept handling of interactions with online travel agencies, ensuring positive guest experiences, and overseeing the procurement of supplies. My passion for hospitality and dedication to exceptional service align seamlessly with any brands commitment to providing an outstanding guest experience. Eager to contribute my skills and create immediate positive results. Proven success in transforming upset guests into satisfied ones through effective communication and problem-solving. Additionally, actively pursuing continued education through online courses to stay abreast of industry trends, enhancing skills, and maintaining a commitment toward professional growth.
Current workplace
Samuel Serrano's current company
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Kimpton Hotels & Restaurants
9 roles
Samuel Serrano work experience
A career timeline built from the work history available for this profile.
Delivery Driver
Lmod La
Oct 2023 - Feb 2024
Delivery Driver / Sorter
Daily Route driver. Scan and receive incoming packages and Sort packages in warehouse to designated route table. Deliver packages in a safe manner and receiving proper signage at pod. Above and beyond, delivering with care.
Jun 2021 - Oct 2023
Amazon Delivery Driver
Full Time Delivery Drivercompleted Commercial Motor Vehicle delivery Job training through JJ Keller in order to drive Step Van on 01/05/21
Oct 2020 - Jun 2021
Assistant Manager / Front Desk
Create weekly employee schedulesCreate Daily Housekeeping assignmentTake inventory of Linens with House keeping lead and order on needRespond to guest online reviews and address issues to ensure that any wrongs were corrected if anyCreate supply list for order to ensure front desk, housekeeping, and maintenance have supplies necessary.Contact b2b receiving.
Jan 2019 - Oct 2020
Uber Driver
Uber Rideshare
Mar 2018 - Apr 2019
Data Entry Clerk
Mar 2018 - Apr 2018
Quality Assurance
Planetart.Com
Assisting with the Holiday influx!Inbound Call Center Customer Support RepCross Trained to provide support for multiple websites.Respond to Customer EmailsDocument all customer contactResolve issues with orders
Nov 2017 - Dec 2017
Front Desk Agent / Night Auditor
Greet and Assist guest with registration at Check in and check out. Answer phone calls, route calls.Make and confirm reservations by phone, fax, email, or in person.Checking accuracy of guest ledgers. Inspect rooms for cleanliness and maintenance issues.Operate Mirage PMS systemCross-trained to work any position at hotel (Front Desk, Night Audit.
Mar 2016 - Oct 2017
Team & coworkers
Colleagues at Kimpton Hotels & Restaurants
Other employees you can reach at kimptonhotels.com. View company contacts for 2633 employees →
SD
Shivaram Dhungana
Colleague at Kimpton Hotels & Restaurants
George Town, George Town, Cayman Islands, Cayman Islands
View →
TA
Taylor Atkinson
Colleague at Kimpton Hotels & Restaurants
Burbank, California, United States, United States
View →
NS
Nene Sayid
Colleague at Kimpton Hotels & Restaurants
United Kingdom, United Kingdom
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NR
Nyamuoch Ruot
Colleague at Kimpton Hotels & Restaurants
Omaha, Nebraska, United States, United States
View →
AP
Amarilis Perez
Colleague at Kimpton Hotels & Restaurants
Miami, Florida, United States, United States
View →
AU
Ama2K Undefined
Colleague at Kimpton Hotels & Restaurants
Pretoria, Gauteng, South Africa, South Africa
View →
JM
Jeffrey Marcus
Colleague at Kimpton Hotels & Restaurants
New York City Metropolitan Area, United States
View →
RP
Ruben Pattipeilohy
Colleague at Kimpton Hotels & Restaurants
Indonesia, Indonesia
View →
GG
Garret Gerritsen
Colleague at Kimpton Hotels & Restaurants
San Francisco, California, United States, United States
View →
YA
Yasirin Armbrecht
Colleague at Kimpton Hotels & Restaurants
Pfaftown, North Carolina, United States, United States
View →
Shivaram Dhungana
Colleague at Kimpton Hotels & Restaurants
George Town, George Town, Cayman Islands, Cayman Islands
View →
TA
Taylor Atkinson
Colleague at Kimpton Hotels & Restaurants
Burbank, California, United States, United States
View →
NS
Nene Sayid
Colleague at Kimpton Hotels & Restaurants
United Kingdom, United Kingdom
View →
NR
Nyamuoch Ruot
Colleague at Kimpton Hotels & Restaurants
Omaha, Nebraska, United States, United States
View →
AP
Amarilis Perez
Colleague at Kimpton Hotels & Restaurants
Miami, Florida, United States, United States
View →
AU
Ama2K Undefined
Colleague at Kimpton Hotels & Restaurants
Pretoria, Gauteng, South Africa, South Africa
View →
JM
Jeffrey Marcus
Colleague at Kimpton Hotels & Restaurants
New York City Metropolitan Area, United States
View →
RP
Ruben Pattipeilohy
Colleague at Kimpton Hotels & Restaurants
Indonesia, Indonesia
View →
GG
Garret Gerritsen
Colleague at Kimpton Hotels & Restaurants
San Francisco, California, United States, United States
View →
YA
Yasirin Armbrecht
Colleague at Kimpton Hotels & Restaurants
Pfaftown, North Carolina, United States, United States
View →
1 education record
Samuel Serrano education
FAQ
Frequently asked questions about Samuel Serrano
Quick answers generated from the profile data available on this page.
What company does Samuel Serrano work for?
Samuel Serrano works for Kimpton Hotels & Restaurants.
What is Samuel Serrano's role at Kimpton Hotels & Restaurants?
Samuel Serrano is listed as Dedicated and Passionate Hospitality Professional Seeking New Opportunities to Excel in the Industry at Kimpton Hotels & Restaurants.
Where is Samuel Serrano based?
Samuel Serrano is based in Los Angeles, California, United States while working with Kimpton Hotels & Restaurants.
What companies has Samuel Serrano worked for?
Samuel Serrano has worked for Kimpton Hotels & Restaurants, Lmod La, Deliver It, Dawson Delivery, Llc, and Cal Mar Hotel Suites.
Who are Samuel Serrano's colleagues at Kimpton Hotels & Restaurants?
Samuel Serrano's colleagues at Kimpton Hotels & Restaurants include Shivaram Dhungana, Taylor Atkinson, Nene Sayid, Nyamuoch Ruot, and Amarilis Perez.
How can I contact Samuel Serrano?
You can use AeroLeads to view verified contact signals for Samuel Serrano at Kimpton Hotels & Restaurants, including work email, phone, and LinkedIn data when available.
What schools did Samuel Serrano attend?
Samuel Serrano studied at Los Angeles Mission College.
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