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Samuel Serrano Email & Phone Number
Personal Concierge
at
Waldorf Astoria Beverly Hills
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Personal Concierge
Location
Los Angeles, California, United States
Company size
Who is Samuel Serrano? Overview
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Quick answer
Samuel Serrano is listed as Personal Concierge at Waldorf Astoria Beverly Hills, a with 190 employees, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Samuel Serrano.
Samuel Serrano previously worked as Guest Service Agent at Kimpton Hotels & Restaurants and Delivery Driver at Lmod La. Samuel Serrano studied at Los Angeles Mission College.
Company email context
Email format at Waldorf Astoria Beverly Hills
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Waldorf Astoria Beverly Hills
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Profile bio
About Samuel Serrano
Dedicated hospitality professional with 4 years of expertise as a front desk agent and night auditor, including 2 years as an assistant manager. Proven track record in creating efficient schedules, managing daily housekeeping assignments, adept handling of interactions with online travel agencies, ensuring positive guest experiences, and overseeing the procurement of supplies. My passion for hospitality and dedication to exceptional service align seamlessly with any brands commitment to providing an outstanding guest experience. Eager to contribute my skills and create immediate positive results. Proven success in transforming upset guests into satisfied ones through effective communication and problem-solving. Additionally, actively pursuing continued education through online courses to stay abreast of industry trends, enhancing skills, and maintaining a commitment toward professional growth.
Current workplace
Samuel Serrano's current company
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Waldorf Astoria Beverly Hills
10 roles
Samuel Serrano work experience
A career timeline built from the work history available for this profile.
Guest Service Agent
Delivery Driver
Lmod La
Oct 2023 - Feb 2024
Delivery Driver / Sorter
Daily Route driver. Scan and receive incoming packages and Sort packages in warehouse to designated route table. Deliver packages in a safe manner and receiving proper signage at pod. Above and beyond, delivering with care.
Jun 2021 - Oct 2023
Amazon Delivery Driver
Full Time Delivery Drivercompleted Commercial Motor Vehicle delivery Job training through JJ Keller in order to drive Step Van on 01/05/21
Oct 2020 - Jun 2021
Assistant Manager / Front Desk
Create weekly employee schedulesCreate Daily Housekeeping assignmentTake inventory of Linens with House keeping lead and order on needRespond to guest online reviews and address issues to ensure that any wrongs were corrected if anyCreate supply list for order to ensure front desk, housekeeping, and maintenance have supplies necessary.Contact b2b receiving quotes on necessary maintenance for review by managerAddress any irate guests or theft issues and ensure that protocol is followed correctly and professionally with hospitality at the forefrontRespond to reservation inquires by phone, email, or in personMaintain a clean and orderly workspacecheck in and out guests using autoclerk.contact OTAs for modification to reservations.Inspect rooms for cleanliness and any maintenance issuesOperate a switchboardAssist guest with luggage to bedrooms and setup rollaway beds in rooms upon requestSecure hotel property and maintain high alert with regular rounds to ensure safety of parking lot and hotel property
Jan 2019 - Oct 2020
Uber Driver
Uber Rideshare
Mar 2018 - Apr 2019
Data Entry Clerk
Mar 2018 - Apr 2018
Quality Assurance
Planetart.Com
Assisting with the Holiday influx!Inbound Call Center Customer Support RepCross Trained to provide support for multiple websites.Respond to Customer EmailsDocument all customer contactResolve issues with orders
Nov 2017 - Dec 2017
Front Desk Agent / Night Auditor
Greet and Assist guest with registration at Check in and check out. Answer phone calls, route calls.Make and confirm reservations by phone, fax, email, or in person.Checking accuracy of guest ledgers. Inspect rooms for cleanliness and maintenance issues.Operate Mirage PMS systemCross-trained to work any position at hotel (Front Desk, Night Audit, Housekeeping, Maintenance)Resolve guest issuesKeep a clean work environment
Mar 2016 - Oct 2017
1 education record
Samuel Serrano education
FAQ
Frequently asked questions about Samuel Serrano
Quick answers generated from the profile data available on this page.
What company does Samuel Serrano work for?
Samuel Serrano works for Waldorf Astoria Beverly Hills.
What is Samuel Serrano's role at Waldorf Astoria Beverly Hills?
Samuel Serrano is listed as Personal Concierge at Waldorf Astoria Beverly Hills.
Where is Samuel Serrano based?
Samuel Serrano is based in Los Angeles, California, United States while working with Waldorf Astoria Beverly Hills.
What companies has Samuel Serrano worked for?
Samuel Serrano has worked for Waldorf Astoria Beverly Hills, Kimpton Hotels & Restaurants, Lmod La, Deliver It, and Dawson Delivery, Llc.
How can I contact Samuel Serrano?
You can use AeroLeads to view verified contact signals for Samuel Serrano at Waldorf Astoria Beverly Hills, including work email, phone, and LinkedIn data when available.
What schools did Samuel Serrano attend?
Samuel Serrano studied at Los Angeles Mission College.
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