Samuel Sinzza Email & Phone Number

Silicon Valley, California, United States

Client Relationship Management: Acting as the main liaison, addressing client needs and inquiries promptly and effectively.Account Management: Maintaining continuous communication with clients and internal teams to ensure a smooth workflow and consistent service.Customer Satisfaction: Conducting regular checkpoints to assess client needs and ensure high levels of satisfaction.Customer Retention: Developing strategies to retain clients by understanding requirements for new roles and working closely with the Talent Team.Client Success: Supporting client success through candidate presentations, interview coordination, and onboarding management, collaborating with the Head of Talent.Strategic Account Management: Coordinating Statements of Work (SOWs) and SOW amendments with the Legal team, ensuring strategic alignment.Client Engagement: Leading client engagement initiatives, including pricing discussions and adjustments with Sales and the Managing Director.Account Growth: Identifying opportunities to expand client accounts by proactively recommending additional services and solutions to meet evolving business needs.Customer Support: Providing exceptional support by monitoring team members' satisfaction levels and sharing insights to continually improve service.Cross-Functional Collaboration: Conducting quarterly client satisfaction surveys and implementing improvements based on feedback.Internal Client Management: Managing a portfolio of 50+ internal contractors, ensuring high performance and adaptability to evolving client needs.

Silicon Valley, California, United States

Overseeing and advancing key operational facets, ensuring optimal performance from our Developers team and exceptional outcomes.Actively representing Turing when engaging clients, consistently safeguarding the company's interests while delivering superior customer experiences.Employing an advisory role in cross-functional collaborations, adhering to established DSS standards and policies, while harnessing subject matter expertise to guide and optimize outcomes.Provide hands-on supervision and strategic counsel for onboarding, support, and offboarding functions, ensuring seamless processes and exceptional service delivery.Uphold a strong developer-centric ethos, ensuring that engagement strategies and interactions are aligned with developers' needs and aspirations, ensuring at the same time customer satisfaction.Offer advisory support to internal team members, drawing on expertise in developer engagements to guide optimal strategies and outcomes.Collaborate extensively with the legal team to develop robust policies and comprehensive guidelines for our developers' team, strategically safeguarding both Turing's and its clients' interests.Conduct meticulous reviews of developer contracts, demonstrating a keen understanding of local legal frameworks to ensure compliance and mitigate potential risks.Ensure the timely and accurate processing of Developer's payroll, variable payments, and reimbursements.

Silicon Valley, California, United States

Uphold a strong developer-centric ethos, ensuring that engagement strategies and interactions are aligned with developers' needs and aspirations.Offering immediate, tailored solutions for engagement-related matters, adeptly balancing the interests of both Turing and developers.Initiate regular catch-up calls and on-demand health check conversations, fortifying developer relationships and ensuring a nuanced understanding of their evolving needs.Execute comprehensive onboarding and offboarding tasks, encompassing activities such as conducting insightful orientation sessions, managing master data reviews, and maintaining precise documentation.Lead offboarding responsibilities, encompassing exit interviews, payment cycle reviews, and meticulous management of all exit-related data and documentation.Handling the complete lifecycle of developers' engagements, from inception to successful culmination, upholding stringent quality standards and fostering positive relationships.

Silicon Valley, California, United States

.Handle developers' engagements end to end.Perform onboarding tasks such as conducting orientation sessions, reviewing master data, workspace, and matching system statuses.Deep knowledge of Turing’s developers' policies (PTO, equipment, contract-related matters)Offboarding tasks such as conducting exit interviews, reviewing payment cycles, review and maintaining all exit related data and documentation.Conduct catch up calls and on-demand health check calls.Being able to provide on-demand solutions for situations related to developer’s engagement, protecting Turing’s and developer’s interests.Being developer-centric.Data and documentation driven.Propose business improvements.Handle support in a timely and efficient manner.Act as an advisor for internal team members when it comes to developer’s engagements.Eye for detail.

Greater Buenos Aires, Argentina

For Volkswagen Argentina New Paint Shop:- Logistics Coordinator, containers unloading plan, material storage and forecast of needed goods.- Storage coordinator inside Paint Shop.- For Spray Booth segment follow up of containers arrival and check the unloading of equipment.- Daily check on site with subcontractors of Daily plan, Manpower and Equipment.- New subcontractors information and process inside VW for entry permits and equipment permissions.- Daily safety checks.- Focal point between AE and subcontractors for working strategy.- Daily REO (Risk Elimination Optimization) report for each subcontractor.

Greater Buenos Aires, Argentina

- Recruiting.- Compliance with legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.- Employee face to face support.- New join process follow up. Contract, Insurance, bank account information, AFIP and ART.- HR Policies creation and update of existing.- Assistance records and extra hours report.- Invitation letters and support for Visa Process for expatriates.

Greater Buenos Aires, Argentina

Assist with all internal and external HR related matters.Participate in developing organizational guidelines and procedures.Recommend strategies to motivate employees.Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts.Investigate complaints brought forward by employees.Coordinate employee development plans and performance management.Perform orientations and update records of new staff.Manage the organization’s employee database and prepare reports.Produce and submit reports on general HR activity.Assist with budget monitoring and payroll.Keep up-to-date with the latest HR trends and best practice.

Maturin - El Tigre

- Dedicate face time to ensure employee support through interaction and feedback. - Organize and conduct employee information meetings on employment policy, benefits and compensation. - Act as first point of contact for employees regarding employee relations issues and/or concerns about motivation and job satisfaction. - Advises and assists business/line managers on interpretation and administration of HR policies and programs. - Support line management on a variety of HR tools and processes (for example performance appraisal, career planning, succession planning, COR, SETC, GFE controls, identification of high value employees, and recognition of performance through rewards). - Coordinate internal and external training and recruitment activities. - Screen and review applications and may interview applicants. - Assist in organizing internal teambuilding events and external local community events. - Complie with all applicable Schlumberger standards and policies. - Assists with the coaching and development of new team members. - Identifie and participates in continuous improvement initiatives. - Ensure compliance with the Data Privacy & Protection Guidelines and relevant legislation.

Caracas

- Coordinate the documentation required for relocations/transfers, business meetings, training, internships, seasonal employment, offshore employment, intermittent visits for work purposes, obtaining permanent resident status, desert/off-shore passes and various attestations where applicable. - Maintain all immigration/visa records for Schlumberger and as required by law. - Maintain and update visa files of Schlumberger employees to ensure continued validity and to monitor ongoing compliance with particular visa requirements. - Maintain communication with employees, managers and external customers while providing prompt assistance and follow-through. - Coordinate and prepares letters of invitation, employment verification and appointment letters related to immigration laws and regulations as required. - Comply with all applicable Schlumberger standards and policies. - Assist with the coaching and development of new team members. - Identify and participate in continuous improvement initiatives. - Ensure compliance with the Data Privacy & Protection Guidelines and relevant legislation.

Caracas

-Process and renewal of Work Permits, Letters of Invitation, Work Visas and Bussines Visas for people coming to Venezuela with Short Term Assignment and Transfers in.