Senior Quality And Risk Analyst
CurrentWorking at Benchmark Capital at Best Practice Chartered Financial Planners.Best Practice defines impartial advice, and is a truly independent organisation, free from the influence of any financial corporation. Members represent the best in the UK, who, in turn, offer the highest standard of service.Working in the Quality and Risk team with the following responsibilities.• Focused File Reviews• Member Qualification Records• Fusion Report Analysis• Replacement Policy Check Procedures• Upholding File Quality Standards• New Business Register and Suspense Account checks• Product and Focused Business Reviews• Company KPI Assessments• Enhanced Monitoring / ExceptionReporting• Pension Transfer Pre-Sale Checks• UCIS Monitoring• Member Training Visits• Complaint Investigations• Technical Support and Regulatory Role AnalysisPlatform analysis.Working across both Best Practice and Evolution Wealth networks.Training and Development for QRA team, designing, implementing of training scheme.Complaints Manager, maintaining the register. Complaint Handling, investigation and resolution. Gabriel returns, training.