Samuel Smith

Samuel Smith Email and Phone Number

IT Specialist/ Support Specialist
Samuel Smith's Location
Dallas, Texas, United States, United States
About Samuel Smith

Detail-oriented IT professional with 1 year of experience providing technical support for teachers in classrooms to 2200+ students and 100+ staff. Answering an average of 10 tickets a day on-site at the school. I would do everything from physical repair of Chromebooks, desktop repair, migrating set-ups, installing new software, managing active directory, configuring and installing smartboards, desktops, laptops, docking stations. Looking for on-site, remote, or hybrid jobs of help desk, technical support, computer support... etc.

Samuel Smith's Current Company Details

IT Specialist/ Support Specialist
Samuel Smith Work Experience Details
  • Brooks County Schools
    Information Technology Specialist
    Brooks County Schools Aug 2023 - Sep 2024
    Quitman, Georgia, United States
    Computer Support Specialist BROOKS COUNTY SCHOOLS - Quitman GA August2023 - September 2024 • Provide technical assistance and support for issues relatedto hardware(desktops/Chromebooks/smartboards/laptops), software(word/PowerPoint/Excel/Microsoft office/google classroom/K12 cameras), and network connectivity(troubleshooting server issues within the school and network outages and issues). • Resolve issues through phone,email, or in-person communication, with a 95% success rate. • Use a ticketingsystem (Spiceworks) to document and track support requests. • Resolved anaverage of 10 tickets per day. • Install and configure computer systems(dell laptops, desktops, docking stations), software,and peripheral devices(mice. keyboard, monitors, speakers) for end users. • Maintain and update IT asset inventory anduser account management via Active Directory. • Managed 2100 students and 100+ students
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Samuel Smith Education Details

Frequently Asked Questions about Samuel Smith

What is Samuel Smith's role at the current company?

Samuel Smith's current role is IT Specialist/ Support Specialist.

What schools did Samuel Smith attend?

Samuel Smith attended Wiregrass Georgia Technical College.

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