As a Sales Consultant at Capital Chevrolet, I am responsible for building and maintaining relationships with customers to guide them through the vehicle purchasing process. I have provided exceptional customer service by understanding their needs, offering tailored recommendations, and assisting with financing options. I have had to work collaboratively with other departments to ensure customer satisfaction and contribute to the dealership’s sales goals. The role requires a dynamic, goal-driven individual with excellent communication skills and a passion for automobiles.- Consistently exceeded monthly sales targets by an average of 20%.- Increased customer satisfaction scores by 15% through proactive communication and personalized service.- Successfully closed over 100 sales within the first year, with 25% coming from repeat customers and referrals.- Collaborated with the finance team to streamline the purchase process, reducing customer wait times by 30%.- Presenting features and benefits of new and pre-owned vehicles.- Negotiate pricing and financing terms with customers, ensuring transparency throughout the sales process.- Maintained an in-depth knowledge of the dealership's vehicle inventory, promotions, and financing options.