Samuel Tay Email & Phone Number

Singapore

- Responsible for sales of all INFICON products to Semi & Vacuum Coating Segment - Leak Detectors, Vacuum Gauges, RGA, Smart Manufacturing Software - Digital Twin, Scheduler, FDC.- Maintain excellent relationships with customers.- Conduct review on customers periodically to supply market feedback on products, accounts, and competitive trends.- Maintains high visibility in major customers and profiles to determine key decision makers.- Provides technical advice to current and potential customers regarding specific applications of company products to meet their needs.- Demonstrate the full line of all products, system & solution to customers. Prepares quotes and correspondences, submits forecasts and monthly reports along with other information as requested.- Penetrate current accounts with new evaluations for INFICON products to lay the foundation for future sales.- Manage all evaluation projects and coordination of internal resources against customer’s expectations.- Make recommendations concerning product line revisions, pricing changes, and sales policy changes.- Assist in development of sales/marketing plan for territory and implements plan to meet sales quota by product category and dollar volume.- Confirm all system configurations, specifications and acceptance conditions are appropriate for closing orders.

- Responsible for the sales revenue numbers for the assigned accounts and territory- Build customer relationship and position our product portfolio and value as a strategic supplier.- Develop Key Account Plan for effective account strategies formulation, resources allocation and strategies implementation.- Takes initiative and ownership to develop new growth opportunities, with strong focus on opportunity identification and conversion- Effective communication with global functional team to secure resources for effective execution of key account plan.- Lead and facilitate legal contracts negotiation- Update and maintain forecast accuracy to ensure stable supply chain support and execution- Articulate and deliver value proposition, achieve sales target of territory and work with sales, marketing, and functional team to drive the business growth- Manager and develop distributors in his/her territory to ensure effective coverage and coordination.- Collect marketing information and assist developing specific marketing plan and activities for specific products or product lines- Develop clear understanding of industry and application environments, including value chains, key customer needs and competitive landscape to help create plans for growth

Singapore

- Manages all Physical Vapor Deposition (PVD) hard coating sales and business development related activities to strengthen EM BU (Emerging Business Unit) business growth and Semiconductor Customers in the Southeast Asia region.- Develop business development strategies that are optimized for both short-term and long-term growth- Nurture and maintain relationships with key client accounts- Develop new business opportunities in target markets- Manage business development activities and ensure smooth operation adhering to company guidelines and industry regulation locally and globally- Responsible for business proposals and customer presentation/demo- Negotiating contract terms, monitor preparation of quotations and ensure clients’ requirements, and NTI’s commercial and technical offerings are accurately represented- Identify and map business edge with clients’ needs- Organize, participate and represent NTI in trade shows- Ensuring a robust process to deliver strong customer engagement- Building strong and collaborative relationships with other internal stakeholders (R&D & Finance)

Singapore

- Sales and Account Management for strategic target accounts for Advanced Packaging (Semiconductor) Segment of SMT Electronics Business Division for Rest of Asia region (Singapore, Malaysia, Philippines, Thailand, Vietnam, Indonesia).- Support Local sales and agents to develop strategic deployment (Short/Mid/Long Term) plans and goals for new accounts.- Account Management of specific customers, plan & strategize, present Business Status/Progress update to Company Management (monthly & quarterly)- Customer's Point of Contact for internal Sales, Product Management, Service Team and Manufacturing team.- Communicate customers' requirements and provide insights and improvements to Product Management team for immediate and future product improvements to support growth activities.- Implement "Customer Development Program" (CDP) and activities log for specific customers, using CRM Tool.- Annual Review & Validate conversion accounts or new targeted accounts.-

Singapore

- Responsible for sales strategy and execution- Develop a sales strategy to achieve organizational sales goals and revenues- Set individual sales targets with sales team- Delegate responsibility for customer accounts to sales personnel- Co-ordinate sales action plans for individual salespeople- Oversee the activities and performance of the sales team- Ensure sales team have the necessary resources to perform properly• Monitor the achievement of sales objectives by the sales team- Liaise with other company functions to ensure achievement of sales objectivesProducts handled:1) Denton Vacuum - Evaporation and Sputtering Systems2) OAI - Lithography3) MicroChem - MEMS/EBeam Photoresists4) AML - Wafer Bonders5) Akrometrix - Thermal Warpage Metrology Systems6) Sonix - SAM Measurement System7) MicroChem Photoresists - SU-88) MicroResist Photoresists 9) Angstrom Science Precious Metal Materials

Singapore

- Assist Research Engineers in R&D projects- Takes charge of computing and tabulating research data - Provides support to the Postgraduates and Final Year Project students in successfully completingtheir work- Takes the role of the equipment engineer to provide technical support and maintenance to the equipments in the clean room- Work closely with the research engineers for the development of new processes- Monitoring of the equipment issues and work closely with vendors to resolve equipment related issues- Assist in research experiments by the students and provides advice and recommendations to them- Keeping close monitoring of the usage and spending of equipments- Planning of annual service jobs and liaising with vendors to maintain equipment downtime to the minimum Knowledge on Equipments Handling Manual Wet Bench- Machine operation, setup and maintenance.- Wet etch procedure using various chemicals for different metals, oxides or resist removals. Balzers Sputtering System Machine operation, setup and maintenance. Processes include deposition of metals (Gold, Titanium, Nickel, Aluminum, Copper, and Chromium). Temescal E-Beam Evaporator Machine operation, setup and maintenance. Processes include deposition of metals (Gold, Titanium, Aluminum, Copper, Indium, and Platinum). Silicon Etch System Machine operation, setup and maintenance. Able to troubleshoot equipment with minimal vendor’s assistance RENA Electroplating Tool Machine operation, setup and maintenance. Processes include electroplating of metals (Copper, Nickel, Tin) Processes include Through Silicon Via. Primaxx HF Vapour Oxide release tool Machine operation, setup and maintenance. The second Primax HF Vapour tool in Singapore. Assisted in setting up of this tool in IME.