-Directly managed HR functions for 803 employees and partnered with 3 other team members to provide support to a workforce of 2,000+ employees.-Implemented HR strategies for 23 assigned departments, to include performance management, training and development, employee engagement and DEI initiatives. -Partnered with business unit managers and directors to identify potential barriers to goal attainment. -Investigated employee relation concerns by initiating interviews, providing recommendations based on findings and leading concluding conversations with stakeholders.-Partnered with other centers of excellence to include Payroll, Benefits, Talent Acquisition, Compensation, and HRIS to resolve complex issues.-Initiate and analyze reports (Power Bi, Excel, and Workday) for leaders to identify themes and formulate action planning. -Managed escalations regarding compliance for 23 assigned departments to ensure we operate within state and system regulations.

-Managed and reviewed all licensures for new hires and internal employees to ensure compliance with job profiles and state regulations.-Partnered with human resource leaders and the Talent Acquisition Department to facilitate a seamless onboarding process for new hires in Missouri.-Oversaw all onboarding pre-requirements to include health screenings, background checks and orientations to meet system deadlines.-Analyzed high level information and built weekly Excel reports for system wide use.

-Responsible for transferring customer order details into our database in an efficient manner -Accustomed to working in fast-paced environments with the ability to think quickly and troubleshoot customer/system issues.-Delivered the highest possible standard of customer service by creating weekly customer reports and communicating order details. -Collaborated with the order management and customer service team to ensure accuracy and on time deliveries with orders.