I drive the development and enhancement of curriculum and customer engagement across national educational programs. Key responsibilities include:Developing and standardizing innovative curricula and exercises for educational camps and debate club leagues, ensuring consistency and accessibility across all platforms.Overseeing quality control, providing detailed feedback, and conducting training for instructors to maintain high educational standards.Engaging directly with students and parents to demonstrate the value of our educational programs, facilitating registrations, and resolving inquiries with exceptional customer service.Supporting operational logistics, including camp setup and classroom assignments, to optimize program delivery and enhance learning environments.Implementing retention strategies to maintain and increase student and parent engagement, fostering a loyal and growing community.Maintaining records and utilizing AI tools for data analysis to support strategic decisions and improve program effectiveness.This role combines educational leadership with customer engagement to deliver high-quality learning experiences and outstanding service.