• Provide exceptional front-of-house service, the first point of contact for visitors and stakeholders at the UK Supreme Court.• Deliver engaging guided tours and presentations to diverse groups, including schools, universities and members of the public, enhancing their understanding of the Court’s role and function.• Support the development of educational programs, including mock hearings and debate days, while building strong relationships with educational institutions.• Respond to public inquiries via phone, email and in-person interactions.• Manage tour schedules, monitor leaflet supplies and gather visitor feedback for continuous improvement.• Organise and coordinate event hires in the Court’s spaces.• Actively contribute to the Court’s ongoing Change Programme, focusing on improving processes, promoting transparency and enhancing visitor engagement.• Take high-quality photographs of tours, events and public engagements for use in promotional materials and social media, contributing to the Court’s outreach and transparency.

• Develop the long‑term strategic plan of the union as a trustee and director of the multi‑million-pound charity.• Lead the Students’ Union, representing students views on the highest political boards of the Union.• Ensure student views are represented by ensuring that Academic Representatives are in place in all Departments and all 400 of them are trained in how to fulfil their responsibilities and are effective in developing improvements in the quality of education provided by the University.• Represent students on Lancaster University’s Senate which is the most senior decision-making group making high level decisions on the university’s current and future curriculum.• Evaluated the Representation System of the Students Union through bench‑marking with competitor universities in the “Rep Re‑engagement Project”.• Ensured the smooth operation of faculty level student meetings; chairing meetings and developing agendas.• Develop long‑lasting relationships between the students’ union and university. Engaged key stakeholders in all projects of the union as the sole student representative on committees.• Produced and updated policies on self‑certification for sick leave. Key member of a national campaign and developed policies to reduce student poverty during an unprecedented “Cost of Living Crisis”.

In this role I was responsible for Social Media, campaigns, and Mens' Plus Welfare for the LGBTQ+ Forum of the Union. In these roles I was able to enhance a number of skills including:- Developed timekeeping and social media skills, through keeping a strict posting schedule of high-quality material.- Enhanced visual design and media skills through the creation of clear and accessible posts targeted at a wide community.- Grew advertising and outreach skills through physical postering and virtual sharing of content.- Expanded on my interpersonal skills and professional relationships through work with charities, businesses, and health experts on an educational sexual health campaign.- Exhibited a professional and approachable manner whilst representing the forum in business meetings and public events such as Pride Lancaster.- Pioneered public relations, with the ability to throw campus wide events.

• Reliably preformed two hour long shows, managing the output of the entire station broadcasting to a potential audience of over 16,000 listeners.• Complied with the broadcasting standards set for radio broadcasting by Ofcom.• Member of a Student Radio Award winning Engineering team, ensuring that the station’s equipment is maintained and procuring equipment from suppliers.• Produced media coverage of Europe’s' Largest inter-varsity to over 40,000 listeners through my work on Roses Live.

- Brought the media coverage of Europes' Largest inter-varsity to over 40,000 listeners.- Planned the logistics of multiple concurrent steams as a key contributor of the Roses Live Committee.- Solved problems as a technician on several broadcasts, working to ensure a professional level of output was maintained for both Radio Broadcasts and Video Broadcasts.- Bonded with a team of over 200 members.- Presented continuity, breakfast, and dinner shows on both 88.5 and 95.3 FM.- Showed timekeeping abilities; working to a tight schedule with long hours.

• Exhibited the ability to correctly manage and balance a till including giving accurate change; this entailed communication with customers and following correct company policies to ensure a smooth transaction.• Enforced age verification on both movies and alcohol, through management of stock and correctly enforcing the ‘Challenge 25 policy’ uphold all legal requirement required of the company.• Engaged with customers and colleges, using developed interpersonal skills and communication, to ensure a safe and welcoming environment• Cleaning skills of both food preparation areas and wider cinema; including public restrooms and rubbish management.• Maintained a clean environment using correct products and time management to ensure that food preparation area, public restrooms, and cinemas were all maintained to the highest of standards.• Manged all the cinema waste and ensured it was correctly disposed of in a timely manner keeping the cinema safe and tidy.• Correctly prepared and fulfilled food and beverage orders.