Samuel Asare Email & Phone Number

Porcia, Friuli-Venezia Giulia, Italy

Uppsala, Uppsala County, Sweden

• Strategically facilitated network dealers via online and face-to-face related to truck spare parts.• Worked in collaboration with seniors for identifying and executing operational opportunities and standard procedures.• Provided outstanding support to clients regarding purchasing order vouchers in compliance with company policies.Key Contribution:• Applied analytical capabilities for achieving complete satisfaction and retention of clients by ensuring the deliverance of exceptional customer care service.

Accra, Ghana

• Gathered, organised, and examined data in an ethical, honest, and friendly manner by utilising the survey CTO application resulting in developing and implementing effective policies.Key Contribution:• Recognised for successfully identifying 95% of respondents and collected/entered the data on time.

Accra, Ghana

• Known for assisting clients in opening their accounts via online or personal contact while adhering to bank guidelines.• Established and managed customer investment accounts to meet and surpass the desired financial objectives.• Obtained satisfaction of the customers by determining and resolving their major issues and challenges online/up-front.Key Contributions:• Received recognition from top management for opening an average of 75 accounts on a monthly basis with a minimum balance of value 50 Ghana Cedis ($5).• Carried out several duties on behalf of the colleagues, including front desk attendant, teller, and relationship officer during their absence to ensure smooth flow of the bank daily activities.

Accra, Greater Accra, Ghana

• Leveraged leadership capabilities for building and leading a highly qualified team for finalising routine tasks promptly.• Held accountability for developing and following weekly work plans, preparing and allocating budget, and formulating and matching daily production reports against the targeted production goals.• Co-ordinated with different production sections for assuring smooth and efficient running of the production cycle.Key Contributions:• Performed beyond routine operations for determining and minimising the wastage being experienced from 40% to 10%.• Accelerated the growth of the business by meeting an average of 85% of the weekly production goals while assuring the high quality of the products that resulted in accomplishing customer satisfaction and retention.

Asamankese

• Identified, attracted, and processed new and renewing old subscribers on the scheme as per agreed procedures.• Formulated and maintained detailed and accurate daily reports on new and renewed subscribers registered.• Effectively communicated with subscribers to understand and resolve their compliance within a set timeframe.Key Contribution:• Scheme secured 4th rank for best performance within Ghana.

Postgraduate Degree, Data Analytics

Master Of Science - Ms, Global Economy & Business

B.A, Psychology & Study Of Religions