Billing Analyst
Current- Collect and interpret data for assigned accounts, analyze data sets, and derive logical conclusions to complete assignments
- Collaborate and coordinate with IT to submit actionable requests to update relevant billing systems, CIS systems, or rating engines based on results of analysis
- Build complex tables, pivot tables, lookups, and formula driven analytics to complete or improve processes
- Coordinated with local energy companies in order to bill 10k+ accounts daily with a 97% on time rate
- Verify charges, database parameters, and rates for assignments and audit items, in accordance with department standards
- Troubleshoot with teams or clients to understand data anomalies and provide guidance on how to meet client needs