Morelly is a digital services company with expertise in economics, law and business administration and a background in top tier marketing. Morelly applies this skill set to ensure you pay the lowest cost to acquire customers within the bounds of industry compliance.

The University of New England’s Business School was granted $1 million through the NSW Department of Industry “Boosting Business Innovation Program” late last year to establish the SMART Region Incubator. This program aims to accelerate innovation in New South Wales (NSW) by supporting greater collaboration between research organisations and their business communities. We have a freshly renovated space in Tamworth and are in the process of renovating in Armidale. Each site will offer various workspaces, with shared spaces encouraging businesses/people to collaborate – we see this as a major benefit of what we are creating. We will also offer personal offices for quiet, uninterrupted work – a place to give your business idea your full attention.These sites bring like-minded and entrepreneurially spirited individuals and teams together, often resulting in the positive flow of creative thought and collaborative assistance. Our aim is to help both new and existing ideas develop.

The Human Digital Connections (HDC) project is a core component of Westpac’s 2017 and Service Revolution strategy, delivering market leading capability that underpins our ongoing competitiveness. It includes a Contact Centre core platform upgrade as well as implementing several ‘big wins’ that accelerate customer and business benefits. It delivers on the Service Revolution by creating lower Contact Centre operating costs and enabling Westpac to deliver world class multi-brand, multi-channel customer experiences. The platform allows the Contact Centres of the Group to interact with customers on their preferred channel (Phone, Email, Video, Chat, and Social Media) in an integrated fashion.

• Coordinating business engagement for complex technology build and delivery through effective stakeholder management and facilitated collaboration• Mitigated risk factors through careful analysis of project and statistical data• Anticipated and managed change effectively in rapidly evolving global business environments• Experienced in agile project management methodologies

• Develop an understanding of the client’s business environment and strategy • Collaborate with our team to define project objectives, set key performance metrics, and establish project approach• Conduct research, stakeholder interviews, brainstorming sessions, and on digital projects conducting things like, features and functionality workshops• Oversee audience research activities (in conjunction with client or 3rd party) research teams• Perform competitive analysis and identify gaps and opportunities in the marketplace• Assemble strategic insights into presentation materials for mid and senior level clients• Investigating emerging behaviours, technologies, and companies that are changing our businesses• Act as an internal resource, championing our content / storytelling / digital innovation whenever possible• Lead or collaborate client engagements on a day to day basis• Leading executive / expert interviews and client presentations • Select appropriate frameworks, tools and approaches to use in solving client problems • Demonstrate domain knowledge and expertise in a range of skills, such as business model development, financial modelling, product portfolio planning, organizational strategy, channel and go-to-market models, customer / market research etc.• Manage consulting engagements • Contribute to business development and thought leadership activities

• Co-led Salesforce integration within the Australian financial advice industry• Designed, documented, and implemented readily adaptable Salesforce CRM system used by 100 AMP financial advisers, to increase operational presence by 500% around the Asia- Pacific region• Co-led 12 working sessions with over 100 financial advisers and Support staff on the implications of eliminating compliance crucial workflow systems and processes• Key contributor in creation of outsourced call center operations, training and coordinate next steps with appropriate business and region representatives• Assisted in creating and maintaining industry-leading system and process refinement and direction

• Key-founder of Invest Blue Support organizational framework leading to 300% increased revenue within the two-year period• Designed and built the first automated workflow and reporting solutions within AMP which saved over 15 hours per advisor per week• Co-led a team of senior State systems and process specialists to produce AMP Financial Planning virtual and paper-less office compliance manifesto