In-depth lectures and hands-on lab experience implementing real-life scenarios for profound learning efficiency

●Successfully communicated and negotiated with managers to promote fitness services and established a positive rapport with customers, contributing to overall customer satisfaction.●Articulated the benefits and details of various services, including personal training, functional training, spinning, swimming, dance, and soccer classes. ●Built and maintained positive relationships with managers and residents to ensure ongoing service agreements.

●Delivered exemplary customer service, along with closing experience, with a team of technical experts who work side by side, build and scale truly transformative digital businesses.●Guided clients through a sales funnel across a suite of over a dozen products to include Software Development, Cyber Security, Application Services, UI/UX design, Infrastructure services, Digital Transformation, IT Support, IT Consulting.●Took initiative to gain education in 10+hours per week of service knowledge.

● Conducted SIEM (Splunk) tool incident monitoring and reporting. Oversaw 8 interns, conducted weekly meetings, and collaborated with the leadership. ● Maintained accurate records of interns' work performance, attendance and providing guidance to junior subordinates. ● Performed machine reimaging (macOS and Windows) that has been previously compromised. Secured corporate systems and networks through GPO and MDM policy management. ● Reviewed log analysis to proactively identify malware and other security threats and identify bugs or other risks.● Protected organization's network by utilizing malware/virus removal and analysis. Defend the company's information through phishing mailbox monitoring and remediation.

Trained in one-on-one sessionTeached client how to modify exercise appropriately to avoid injuryExplained and demonstrate mobility, stretching, core exercise, agility and exerciseExplained the session packages to each client in person and via phone calls, with the aim of obtaining the number of sales during the monthSpecialized in rehabilitation.

• Provided efficient customer service in a fast-paced environment, helping them with troubleshooting of the system.• Knowledge with Outlook, Excel and PowerPoint.• Organized the schedule for the team, events and the annual teachers meeting.