-Collect, analyze, and summarize case evidence for reports to attorneys and the State of Oregon-Provide cultural expertise in court to report on facts from interviews and collected data-Translate legal documents for use with varied language clients-Interview witnesses and case influencers in high stress level environments

-Collaborate tenants & landlords with legal aid services-Assist with eviction hearings & alleviate unfair housing & homelessness

-Counsel current and prospective studies on federal, local and institutional aid programs-Evaluate, monitor, and process student eligibility paperwork for student aid-Manage financial literacy program through offsite training and one-on-one counseling-Assist students in financial planning/budgeting, debt literacy, and default notifications-Present financial literacy seminars to current university students and prospective high school students and parents

-Direct OHA clients in the processing and completion of various applications -Create inclusive environment by welcoming diverse customers -Provide a positive resource for medical applicants during busy renewal times -Update data and search OHA files to provide friendly, caring service

-Accompany students to busy classrooms to read and interpret various subjects -Assist the head teacher in presenting varied classroom lessons -Instruct and assist special need students in all educational areas -Guide parents and students in drop-off and pick-up areas

-Conduct in-depth interviews to determine customers’ requests and needs. -Provide specialized information about agency programs and services. -Researching and interpreting laws and technical information. -Clarifying, explaining, and resolving complex, varied and sometimes controversial and/or volatile issues, and preparing clear and concise responses for customers. -Research information beyond existing procedures for many solutions and answers to questions. -Work cooperatively with staff from their own units and other divisions to identify customer service problems, make recommendations, and plan and coordinate program and communication changes. -May supervise staff or have lead work responsibilities. -Duties may include answering phones, screening and channeling calls, and taking messages. -Scheduling appointments for staff members. -Producing labels, forms and routine letters. -Composing and signing routine correspondence. -Receiving money, making change and issuing receipts.-Verifying completeness of applications and forms.-Maintaining record keeping systems by adding, deleting, or updating information.-Compiling data and preparing reports.

-Perform web-based research and data entry. -Ongoing auditing of reports that utilize schedule data. -Review incoming time-sensitive schedule data for accuracy on a daily basis. -Edit/update schedules, using provided web-based tools, within the expected timeframe. -Train and assist newly hired scheduling coordinators.

-Connect with employers to expand their job postings and marketing arenas-Network with community organizations to create employment partnerships-Train applicants to utilize local job fairs and build their professional networks-Guide job seekers in career development, job improvement, and job searches

-Provide tutoring for youth preparing to take GED test. -Assisted the implementation of new Express-Pay registration during 2014 auction fundraiser event. -Connect immigrant families with proper legal representation.

-Administer Scouting program in Milwaukie, North, Northeast, and SE Portland-Guide Scouting program to over 90 units and 2,675 Scouts in Dallas district area-Business Manager for 2013 Camp James Ray Webelos/Scout Camp-Managed finances of unit registration, trading post, dining hall, and staff payroll -Supervise 4 Program Managers in leading 32 ScoutReach units-Recruit and guide volunteers in schools, religious, civic, fraternal, and community groups-Communicate through regular meetings, training events and activities-Train leaders in proper use of National Youth Protection guidelines-Coordinate $100,000 Friends of Scouting pledge campaign goal-Network with chamber groups, neighborhood associations, and non-profit boards-Collaborate with Mayor's Office Gang Violence Task Force-Liaison with The Church of Jesus Christ of Latter-Day Saints' Portland Stake, Portland East Stake, and Milwaukie Stake

-Taught students to communicate and understand the Spanish language-Directed students in listening, speaking, writing and reading Spanish-Guided role-playing, dialogue, language games, and literature analysis

-Prospected and directed new businesses to utilize best advertising products-Conducted face-to-face sales appointments with new and existing customers-Presented new products at various trade shows and exhibits-Designed digital logos for signs, banners, and all types of advertising products

-Supervised ESL students in computer educational activities and reading program-Tutored students with homework in all grade and subject areas-Coordinated field trips and class activities with other teachers

-Taught US citizenship preparation course-Organized security for the 7th annual Festival Latino-Americano-Assisted clients in locating and obtaining local services-Organized and implemented Hispanic community programs-Translated legal and business documents -Presented at Brigham Young University 2010 English Language Learners Symposium

-Tutored students in all their subjects-Accompanied students to classroom to translate various subjects-Assisted the head teacher in presenting classroom lessons

-Instructed and assisted special need students in all educational areas-Worked with special need students to maintain a quality environment-Coached elementary boys basketball team and ran drills in practice

-Taught English conversation, culture, and grammar-Assisted students and professors on English language terminology-Prepared students for the GEPT and TOEFL examinations

-Created & implemented English language conversation curriculum-Prepared athletic games and activities to teach English-Judged school and city speech competitions-Administered oral English language examinations