• Used computer tools to troubleshoot computer-related problems, redesign daily menus, and aid supervisors with managerial tasks such as creating formula-driven Excel workbooks for hour logs and formatted spreadsheets for inventory-taking.• Demonstrated acute interpersonal communication skills to engage guests attentively, resolve complaints courteously, and ensure customer satisfaction.• Entrusted with handling large monetary amounts, counting and tilling cash drawers, and preparing deposits within little to no margin of error.• Responsible for training of new hires.

• Created educational "modules" on international affairs and current events for affiliate Houston schools to use in classroom; modules included writing synopses, developing engaging activities and creating discussion guides through research on global happenings.• Compiled 50-page educational workbook on political, economic, cultural, historical and physical backgrounds of emerging country (Colombia) for educator workshop.• Volunteered at events held by organization for both students and adult audience such as networking nights, educational talks, international trivia events, guest lectures, and career fairs.• Partook in telephone outreach to numerous local businesses during fundraising campaign.