Responsibilities:Quote and close on inbound sales calls for personal auto insurance in multiple states. Answer customer service calls, quoting and processing endorsements to policies, addressing billing questions, and conducting coverage reviews as necessary.Perform IT troubleshooting for customer online platform and mobile application. Advise walk-thru instruction to customers in execution of e-sign procedure for policy applications and documents.Licensed in multiple states including, AL, AZ, CO, FL, IL, KY, MD, MO, NC, NJ, OH, OK, PA, TN, TX, VA, WV

Responsibilities:Expand the Small Business Growth Alliance (SBGA) cooperative membership by prospecting and qualifying independent businesses via cold calling. Make daily B2B presentations marketing primary merchant services to ownership and management of independent businesses helping them improve operation costs.

Expand the Angi network of service providers by cold calling up to 200 dials selling the lead generation platform. Making daily B2B presentations, assisting new startups and tenured businesses grow their clientele.

Responsibilities: I procured and advise clients on their insurance needs; specializing in Property and Casualty (Homeowners, Auto, Renters, and Commercial). This includes helping clients understand the coverage they need and customizing their policies to appropriately protect their assets. My clients benefit from savings which also leads to increased revenue because they're able to better manage their investments and secure a greater financial future. I also trained and supervised new producers on company policies, procedures, and sales strategy. Skills Used: This position requires excellent and personable verbal communication and customer service, meeting and speaking to various prospects daily. This high-pressured position requires self-motivation and independence to meet the weekly and monthly sales goals. Accomplishments: I have an excellent customer approval rating (5 out of 5 Star Service) and average a closing ratio between 45-55% while exceeding over $50K in premium monthly. At one point I accounted for over 25% of all customer 5-star reviews. I then trained the agency my system on how to get positive reviews in which increased the company approval reviews from less than 300 to over 1,000 5-star reviews within the year. Due to my training and system, PolicyPro is became rated #1 on TrustPilot for 5-star reviews in insurance.

Responsibilities:I prospected leads daily and sold auto, homeowner's, and life insurance to new customers and improved coverage on policies for established customers. I conducted insurance reviews every policy term with clients to customize their policies and explain features to suit their specific needs and livelihood, often covering a variety of risks. Skills Used:This position requires excellent and personable verbal communication and customer service, meeting and speaking to various prospects daily. This high-pressured position requires self-motivation and independence to meet the weekly and monthly sales goals.As my clients' personal insurance agent I demonstrate exceptional skills in organization, multitasking, and customer service. With my wealth of experience in insurance claims, I monitored my clients' claims to ensure they are settled equitably for both the client and insurer.Accomplishments:Since re-entering the insurance industry as an agent/producer I have achieved obtaining my General Lines P&C License and have exceeded my personal sales goals. I improved to become a top producer (2nd in overall sales) throughout my time with the agency.

Responsibilities: Market products and promotions, prospect leads in-person to set appointments for energy-efficient window/door inspections and consultations. Explain and fulfill marketing campaign expectations.Skills Used: This position requires excellent and personable verbal communication and customer service, meeting and speaking to various prospects daily. This high-pressured position requires self-motivation and independence to meet the weekly and monthly goals for sales and marketing.Accomplishments:Within the first month, I improved to the 2nd overall in production for my department. I did so well that I was appointed to train new incoming field representatives.

Responsibilities: My primary project required I work as a Social Media Evaluator where I reviewed and rated social media content using web applications to support the measurement of data relevance. This is a remote position that requires the ability to follow instructions, work independently and meet the time conditions of the project. Skills Used Basic aptitude for installing applications, troubleshooting, and addressing software issues with limited support. The success of this project requires exceptional interpretation and expression of verbal and writing communication skills.Accomplishments My success in production has attracted multiple invitations to participate in additional projects.

Responsibilities: Design and develop websites using WordPress. Author, edit and publish blog posts and placed advertisements. Conduct keyword research for search engine optimization best practices. Utilize various social media platforms (e.g. Facebook, Twitter, YouTube, Google+, LinkedIn, Instagram, Pinterest and Snapchat) to develop an online network.Accomplishments Generated traffic and established an audience of subscribers. Building income from affiliates and establishing an online presence. Skills Used Web development using WordPress and basic knowledge and use of HTML, CSS and Java language. Writing and reading comprehension and communication. General research of Theology, Health & Wellness, and Business Entrepreneurship. Target marketing, funnel lead-page marketing, and email marketing.

Responsibilities: I conducted one-on-one video lessons teaching English as a Second Language to students in China. I prepared and studied the teaching materials before the lessons began. I provided corrective feedback and ensured that each student understood their assigned lesson. I created lesson memos with the necessary feedback about topics discussed.

Responsibilities: Under the contract, my primary responsibility was to market the company's crowdfunding platform to potential investors. I generated leads by prospecting a targeted audience for qualified accredited investors interested in signing up to the company's platform. Skills Used: As an independent marketer for this platform, I had to display investment knowledge in real estate while prospecting accredited investors. I organized and executed marketing campaigns to a targeted audience via digital marketing (email, social media, SEO, blogging) and cold call marketing.

ResponsibilitiesThe primary expectations of a Claims Service Adjuster is to investigate liability, evaluate the cost of damages and injury, and negotiate claim settlements. This was an office position that communicated with claimants over the phone, email, and mobile text. Systems that were utilized in this position are Next Gen Systems, Mitchell Decision Point, ISO, and Claim IQ. As Committee Chair of the IEC Online Community I managed the market claims office social intranet platform.Accomplishments I consistently met and exceeded assigned goals which ultimately helped our team lead the entire state in production. I was also appointed Project Manager over the Market Claims Office Online Community. Utilizing my leadership skills, my team was able to build a viable and sustainable online community for transparency in business and social communications for our market area.Skills Used A claims adjuster I demonstrated exceptional skills in organization, multitasking, and customer service. I displayed leadership in assisting my team become the service area leader, and independence in meeting assigned individual goals.

Responsibilities Conduct One-On-One, Classroom (5 Students Max), or Closed Group Tutoring Sessions. Aid with Education Coordinator (School Liaison) and Parents in developing strong curriculum for students and creating individualized supplemental material. Provide instruction to students in assignments provided by school or other academic disciplines. Coordinate and facilitate learning activities for students of all grade levels. Offer homework help support for all grade levels. Test students and review progress reports with parents for future development of their child's academic future.Accomplishments I had a 100% success rate in assisting every student that I worked with significantly improved their skills in comprehension in English Language Arts and Mathematics. 95% of my students improved their reading comprehension to their appropriate grade level. Skills Used I developed high intuitive skills through experience of working with children and teenagers, being aware of emotional, mental, and behavioral needs of students to create an effective environment for students to learn. I demonstrated the ability to effectively break down lessons and teach it in a meaningful way to the students utilizing strong communication skills and classroom management skills.

Responsibilities Responsible for assisting the permanent teacher with all aspects of the daily classroom routine, including distributing and collecting study material, keeping attendance records, and carrying out lunchroom and recess duties. Followed and taught lesson plans assigned by permanent teacher for students in Kindergarten through 12th grade. Maintained effective classroom management strategies. Applied advanced teaching capabilities in all subjects. Implemented activities and techniques for promoting quality student performance. Determined appropriate consequences for inappropriate student behavior. Taught English, math, science, history, athletics, and literacy strategies. Accomplishments I received outstanding reviews on every assignment and remained on the request lists of every school location I worked. Skills Used Able to accurately assess the academic and development needs of students. This position required strong interpersonal and communication skills and the ability to appropriate judgment to act in the best interest of students at all times. I identified instructional methods and materials that are most appropriate for meeting lesson objectives.

Responsibilities This position was required to investigate coverage and liability, evaluate the cost of damages and injury, and negotiate claim settlements. This was an office position that communicated with claimants over the phone and email. Systems that were utilized in this position are SIMS Claims and Mitchell Auto Body Shop Estimating Software. As a Third-Party Administrator, this position was also required to draft reports to clients reporting loss evaluations near or beyond policy limits. As a tenured adjuster I would serve as the supervising adjuster in the absence of management.Accomplishments I was promoted from Property Damage Adjuster to Bodily Injury Adjuster after 5 months of employment because I displayed exemplary knowledge and experience, exceeding all goals and expectations. Based on seniority I served as the Interim Supervisor of my unit in my supervisor's absence. I also served as a Claims Coach training new employees. Skills Used I demonstrated leadership skills as an interim supervisor assisting claim processing decisions for adjusters in the unit, and reviewed loss evaluations for approval of settlements within reserve authority. This position requires reading comprehension of work related documents (e.g. policy contracts, medical records, ICD and CPT codes, police reports, etc.) Skills essential for claim investigation and evaluation are active listening, critical thinking, and judgement/decision making. Interpersonal communication and persuasion skills were displayed in negotiation of settlements. Overlooking claim settlements over $100,000 also demanded management of financial resources

Responsibilities This position was call-centered based in the Claims Department of the Regional Office. The primary expectations of this position were to multitask between servicing claimant inquiries, data entry in filing accident reports, while processing clear and comparative liability claims. Systems that were utilized in this position were Mainframe and ECF (Electronic Claims Filing). I was rewarded commissions in this position for marketing company products for new customers and up-selling to existing policy holders.Accomplishments I was assigned to assist coaching and development of new employees and required to give training presentations. Skills UsedMulti-tasking, active listening, and interpersonal communication skills were displayed to provide exceptional customer service orientation while processing claim files.This position requires reading comprehension of work related documents for evaluation of coverage and investigation of liability.