Sam W. Email & Phone Number

Sam W. is a Operations Manager by day. Content Creator by night. at Frontier Developments. He possess expertise in management, customer service, team leadership, teamwork, business strategy and 24 more skills. Colleagues describe him as "Sam has been a great mentor and manager over the last three years that we've worked together and I feel very lucky to have worked for such an enthusiastic and caring manager. Sam's passion for customer's experiences is infectious and this is something that he drives not just in his own department, but anywhere else that could have a positive impact on customers. There are always improvements to be made and you can be sure that Sam will be leading these. As your manager, you can be sure that Sam has a plan ready well in advance and the data to back up any decisions that have been made. He is willing to spend time helping new members of his team reach their goals and this is evident in the fact that his agents regularly go on to other areas of the business, myself included. I'm looking forward to continuing to work with Sam at Frontier Developments where possible." and "Few people impress as quickly, or as consistently as Sam. I’ve been fortunate enough to work with Sam in a number of roles over the last few years. During that time I have seen him develop from a conscientious and passionate member of the support team, to an ambitious, organised and highly-effective line manager. During our final year of working together, I was charged with setting up a support team for a brand new product, with a number of complexities surrounding its initial launch. Sam was the natural choice for this, and was one of the first I hired to join this new team. His personal approach and organised nature very quickly became instrumental in communicating between technical and support teams, and became more involved in marketing as time progressed. Sam has an innate ability to deal with even the toughest clients – internally and externally! – almost effortlessly. It’s a skill I have spent years trying to teach some customer service professionals, but comes naturally to him. When Sam left the team to pursue new opportunities, his absence was noticed for a long while. It completely ruined our internal gaming league… Sam is an asset to any team, and earns my highest recommendation. I sincerely hope I’ll have the opportunity to work with him again."

Listed skills include Management, Customer Service, Team Leadership, Teamwork, and 25 others.

• 

  University Of Portsmouth

  Bachelor'S Degree