Samuel Johnson Email & Phone Number

4225 Western Blvd Suite 200 Jacksonville Nc 28546

1. Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense. 2. Make loan decisions up to established lending limits, close consumer loans and purchase retail sales finance loans from dealers within our Retail Network. 3. Portfolio Management of our $3.4mil book of business. Ensuring front-end DQ is being managed to exceed company standards. Oversee later stages of delinquency while ensuring adherence to state and federal guidelines. 4. Actively pursue business development relationships within the community with our Direct Merchant Referral Program and InDirect Retail Sales Finance Program. 5. Ensure Return on Equity %, Efficiency Ratio %, NCL Rate Ratio %, and Profitability are exceeding company standard.6. Manage matters regarding hiring, staffing, training, performance reviews, and terminations as applicable. Establish lending authority for associates.7. Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.

2543 Onslow Drive Unit 9 Jacksonville Nc 28540

1. Assist with the support and management of multiple branch locations and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections, and expense, across Eastern North Carolina. In absence of a BM, ensure a high standard of operational efficiency and maintain audit/compliance standards.2. Make loan decisions up to established lending limits or recommend loan decisions; process consumer loans; close consumer loans; assist in the portfolio management across the division.3. Assist multiple branch managers with business development relationships within the community. Sell products and services to meet sales goals.4. Assist customers with the implementation of solutions, and monitor overall customer satisfaction.5. Assist multiple branch managers with matters regarding hiring, staffing, training, performance reviews, and terminations as applicable.

2543 Onslow Dr Suite 9, Jacksonville Nc 28541, United States

2017 Lendmark Choice Award Recipient 2018 Lendmark Choice Award Recipient 1. Assist with the portfolio management of an $8.4 million book of business, as of March 2022. Consisting of direct and indirect consumer loans and direct auto purchases.2. Approve loans up to my established lending authority limits, on both direct and indirect consumer loans and direct auto purchases.3. Assist the Branch Manager in business development, establish new retail and merchant dealers, and service current ones. I have currently signed on 2 new dealers, with more in the pipeline as we look to expand to reach more customers and expand our footprint. 4. Maintain a consistent delinquency rating, between both currents and mid to late stage. Branch consistently performing below company standards.5. Achieve a Return on Equity goal of 48% in the most recent calendar year (2021), which exceeded the state standard of 30%.4. Assist branches within our divisional network when short-staffed, provide relief for managers out of the office and generally be available where ever I am needed.5. Achieve a branch target of loss expectation below the state standard of 8%, currently roughly 6% for the calendar year 2021.6. Perform day-to-day functions to the best of my ability, preparing credit apps for approval over my established lending authority limits, collecting on branch delinquency, and other duties assigned by BM.