- designing and creating digital training courses, interactive user manuals and animated explainer videos- technical writing- vocal direction and voiceover recording- video editing- illustration- hosting live presentations- coaching and mentoring

- Developed, facilitated and delivered training to all retail team members

- Troubleshooting technical issues and supporting customers with Apple products- Performing hardware repairs on iOS devices- Mentoring and coaching new colleagues

- Game hosting, problem-solving and site management, in a fast-paced time-constrained environment- Conducted the duties of host and venue manager during solo hosting hours- Presented an improvised character performance to introduce and support players as part of the game - Provided innovative workarounds in the event of components becoming damaged mid-game while maintaining a high-quality, immersive customer experience - Liaised with venue staff to guarantee the safeguarding of personnel. - Performed technical maintenance, deep cleaning protocols and repairs between games.

- Created the largest fan edit of all time: The Unofficial MCUTV Series!- Spliced 23 films together into over 50 episodes across 4 seasons!- Featured in Cracked, Mental Floss, Movie Web and more!

Designer, artist, and editor of all promotional materials for UEA Drama Department.

Editor of all video media created for Ardingly College's sport and drama departments.