Samuel M. Email & Phone Number

Acquired by Calendly in September 2022.- Learned multiple new technologies, completing my first independent "fire duty" shift within 6 weeks.- Managed company security and SOC2/GDPR compliance efforts.- Designed and implemented features end-to-end with Python and React, including the company's first customer-facing API and data export pipeline.- Managed databases and other infrastructure in AWS.- Improved reliability and performance at the application and infrastructure level.- Worked directly with F500 customers to improve usability and resolve technical issues.

- Promoted from Customer Success Manager and quickly learned new technologies.- Built a new product dashboard and API to replace legacy pages and endpoints.- Wrote code against rapidly changing and undocumented APIs.- Acted as liaison between management, engineering, and support.- Built internal tools for support staff.