I am responsible for implementing strategies aimed at generating leads, nurturing prospects, and converting them into customers across various channels. I also oversee the planning and execution of email marketing campaigns, including the creation of email templates, audience segmentation, and performance analysis. Additionally, I develop and execute comprehensive digital marketing strategies to align with the company's goals and objectives. Furthermore, I actively monitor and manage the company's online reputation, ensuring timely responses to reviews, addressing customer feedback, and handling any negative online sentiment that may arise.

As a marketing team lead at zenith bank plc, my responsibilities include managing a team of retail sales professionals and motivating them to reach their full potential in order to meet the target we've set for ourselves, I create an inspiring team environment with an open communication culture. I scour the market with my team for prospective customers who would open a corporate, current, savings or domiciliary accounts to join the bank and I create marketing plans to draw in prospects for retail and sme business accounts. I also work on customer's retail loan request by preparing pre-qualification letters, loan memos and basic credit reports for retail loan processing and also for the chief business development officer's review. Additionally, I update customers regarding the status of their retail loan application and monitor approved loan customers to ensure timely repayment of loans when due. With the help of my team, I also keep an eye out for potential agents who would work with us across many neighborhoods in Lagos, Nigeria and I provide our agents and merchants with POS terminals (Point of Sale) for simple bank transactions. I provide information to customers about our account costs, maintenance fees, and loyalty programs, and I follow up with my customers to ensure customer retention through excellent customer service.

Tutored small group of students focused on specific parts of courseworkDocumented attendance and completed assignments to maintain full class and student recordsMentored students through office hours and one-on-one communicationWorked with teachers in evaluating student progress, needs and gainsChecked assignments, proctored tests, and provided grades according to educational standards.

My job duties as a Business Development Officer were to find and pursue new business opportunities and develop business proposals to support the company's ideas. I also created proposals for existing clients to improve their businesses utilizing company services and I analyze sales reports and provide strategies to increase profit. Other job responsibilities included professionally communicating with clients over the phone, via email or in person, delivering exceptional customer service and building strong client relationships with the company's clients and prospects. I served here as a corper during my one year compulsory NYSC(national youth service corps) and was retained. This is where I discovered my love for marketing, relationship building and meeting new people.

Compulsory one year NYSC(National Youth Service Corps) and I was retained at my primary place of assignment.