Samuel Richards Email & Phone Number

Houston, Texas, United States

• Manage and support the manufacturing of products and quality control, ensuring best practices are followed. Work with the CAD Analyzer to draw and make custom parts meeting due dates.• Support project timelines and deliverables and troubleshoot technical issues using strong analytical and research skills.Accomplishments:• Recognized for commitment to meeting company and client deadlines.

Webster, Texas, United States

• Managed a full-service operation for one of the largest tire companies in the US.• Supervised a team of 15-25 employees supporting sales and customer service protocols.• Analyzed and manage sales, service, and profitability to meet company financial goals.• Scheduled labor force to maximize cost and labor efficiency, increasing profit. • Completed projects within time constraints and deadlines. • Worked closely with leadership and team members to complete given tasks… Show more • Managed a full-service operation for one of the largest tire companies in the US.• Supervised a team of 15-25 employees supporting sales and customer service protocols.• Analyzed and manage sales, service, and profitability to meet company financial goals.• Scheduled labor force to maximize cost and labor efficiency, increasing profit. • Completed projects within time constraints and deadlines. • Worked closely with leadership and team members to complete given tasks effectively and efficiently. Accomplishments:• Promoted to Assistant Manager and supported the operation of a $9 million store.• Selected to rotate to 3 locations analyzing financial and staff performance and turning around low-producing operations, generating $6-9 million annually. Show less

Webest, Texas, United States

• Provided customers with an excellent dining experience through attention to detail.• Developed rapport through personalizing individual experiences and creating return customers.Accomplishments:• Ranked one of the Top Customer Service Advocates gaining a strong following of customers.

Friendswood, Texas, United States

• Served as a Sales Associate and enhanced customer experience using knowledge of available inventory and making appropriate suggestions to meet the client’s needs. • Communicated with associates and guests, creating the best experience.Accomplishments:• Increased sales through building trust and strong business relationships.

Waukesha, Wisconsin, United States

• Supervised residential projects for remediation and environmental services. • Conducted estimates and prepared bids for projects outlining servicing and best pricing.• Analyzed customer needs and brainstormed personalized solutions to solve technical problems.• Developed clear communication with property owners and business managers. • Built a foundation effectively navigating incident and risk management.Accomplishments:• Managed and completed multiple projects on… Show more • Supervised residential projects for remediation and environmental services. • Conducted estimates and prepared bids for projects outlining servicing and best pricing.• Analyzed customer needs and brainstormed personalized solutions to solve technical problems.• Developed clear communication with property owners and business managers. • Built a foundation effectively navigating incident and risk management.Accomplishments:• Managed and completed multiple projects on time and within budget. Show less

Sullivan, Wisconsin, United States

• Managed a team of 4-8 employees on restoration projects. Interacted with customers, clearly communicating the upcoming project while protecting the customer’s assets. • Ensured proper equipment and safety protocols followed the state's rules and regulations.Accomplishments:• Directed projects for schools, and medical colleges, including the Medical College of Wisconsin, Discovery World, and local restoration services.• Estimated, bid, and awarded multi-million-dollar projects… Show more • Managed a team of 4-8 employees on restoration projects. Interacted with customers, clearly communicating the upcoming project while protecting the customer’s assets. • Ensured proper equipment and safety protocols followed the state's rules and regulations.Accomplishments:• Directed projects for schools, and medical colleges, including the Medical College of Wisconsin, Discovery World, and local restoration services.• Estimated, bid, and awarded multi-million-dollar projects and recognized for successful completion according to company policies. Show less

Waukesha, Wisconsin, United States

• Led and installed internet and satellite in residential and local businesses. • Utilized technical tools to locate satellites and maximize signal strength and consistency. Accomplishments:• Served as a trusted Technician completing projects and maintaining 100% customer satisfaction.