Samuel Roberts Email & Phone Number

Hobart

Lenah Valley,Tasmania

During my time at Calvary I have worked across different departments including: Medical Records, Engineering and with the Volunteer Office, my duties include:• Medical Records – Compiling records, tracking records in IPM, Collection of records from wards, filling, preparing admission lists.• Engineering – Data Entry, Records Management and compliance.• Volunteer Office - Data Entry, Event Management, Digitization of Records, Statistics Analysis, Policy Compliance.

Hobart

As a service desk analyst at CGI I was responsible for handling 1st level IT support including logging incidents in Remedy, remotely access client machines, Active Directory management, client access, escalation of issues and enquiries for Queensland Rail

This casual position involves the testing and deployment of new Cisco VoIP phones to various Government Departments as required

As a Customer Experience Executive at Vodafone Hutchison Australia I was responsible for taking calls directed to the 3 Upgrades Department and processing upgrades from existing 3 customers to either a higher plan, new handset or migrating them to the Vodafone network. Involved checking customer’s coverage, confirming customer’s identity, checking the status of their visa if applicable, advising customers on plan details and pricing, and processing orders in Teen and Siebel.

I was responsible for both looking after the junior members of staff when management wasn’t present and opening and closing the store, making sure that Stock was at the required levels and ordering any to meet those levels and performing the end of day cash count.

Medical Reception And Terminology Short Course, Medical Administrative/Executive Assistant And Medical Secretary

Includes: Medical reception Medical billing and referrals Medicare Australia and Private Health Funds Medical software training Medical.

Diploma, Information Technology

Diploma of Information Technology (Networking)

Certificate Iv, Information Technology

Certificate Iii, Information Technology

Education record