Samuel Swenson Email & Phone Number

Burbank, California, United States

Burbank, Ca

Thousand Oaks, Ca

Beverly Hills, Ca

Supported network environment consisting of Juniper, Cisco, Dell, and Foundry switches/routers.Managed Microsoft Exchange 2003 Server with over 1,000 mailboxesManaged Windows Server 2003 Active Directory, DNS, and DHCPAutomated the creation of user accounts, permissions, and access rightsManaged all backups of core infrastructure servers using VERITAS Backup-Exec.Architected a free custom imaging solution that allowed imaging of a mass scale of PC's and laptopsAutomated all software application installs within Metrocities, increasing IT support productivity by 50%Provided high end technical support for VP's and Tier 3 issuesProvided on call support for over 1,000 users across the nation 24/7Implemented secure laptop encryption software for data protection against loss or theftUpgraded over 1,000 PC's from Windows 2000 to 2003 using Microsoft USMT

Primary responsibility: To support all the technology within Aptuit Informatics, including more than 60 servers at 4 locations around the world.Provide on-call technical support 24/7Managed multi-site Exchange 2003 EnvironmentManage and administrate all operating systems and their corresponding or associated software, including Windows 2000 / XP / 2003, Redhat 8 / AS 2.1/ES 3, and SolarisManage Windows 2003 Active DirectoryAdminister and maintain end user accounts, permissions, and access rightsManage Altigen server-based phone system, including remotely located IP phonesOversee installation, configuration, maintenance, and troubleshooting of end user desktopsDesign and implement disaster recovery plan for operating systems, databases, networks, servers, and software applicationsConduct research on emerging products, services, and standards in support of systems software procurement and development effortsInteract and negotiate with vendors, outsourcers, and contractors to secure software products and servicesPractice network asset management, including maintenance of network component inventory and related documentation and technical specifications informationPerform system backups using VeritasRecommend, schedule, and perform software improvements, upgrades, and/or purchases