• Planned and monitored day-to-day running of business to facilitate smooth progress.• Managed the development of staff by providing guidance, feedback and support when needed. Including writeups, performance reviews, hiring & termination.• Analyzed current operational processes and performance, recommending solutions for improvement.• Successfully managed projects ranging from a few thousand dollars to $750K+all with tight deadlines and limited resources on both the residential side along with the new construction side.• Coordinated team members to ensure tasks were completed by the appropriate team on time and within budget.• Provided leadership during times of ambiguity or uncertainty while motivating the team.• Documented project requirements, processes, and procedures.• Communicated effectively with all levels of employment including owners.• Managed all contract requirements, including submittals, payment applications, schedules, budgets and drafting and reading of contracts.• Familiar with federal jobs and completing not only pay apps but also filling out and reading Davis-Bacon forms.• Oversee all legal proceedings including liens & litigation alongside our attorney.• Handle all vendors including onboarding for new vendor accounts, while also handling customer satisfaction on the residential side.• Processed payroll for 32 employeesweekly, while also handling all bonuses paid out to employees. We currently use QB as our payroll and accounting software.• Aspen Plumbing is a continuously growing company & while in my position of COO the company has netted a profit at a consistent rate of over seven figures yearly.

• Conducted regular audits of the data entry process to identify areas of improvement.• Created and maintained a comprehensive database of customer records, ensuring all data was accurate and up to date.• Performed daily maintenance on databases, including backups and archiving old records.• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.• Met deadlines while maintaining highquality deliverables.• Managed and coordinated multiple projects while ensuring timely completion.• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.• Organized virtual meetings between remote team members using online video conferencing tools.• Supported the implementation of new software applications as needed.• Maintained accurate records of all completed projects for future reference.**This consultation job is now part time, and only done once monthly & remotely. I went to part time consulting here in November of 2015.

• Track and analyze key performance indicators (KPIs) to measure the success of implemented strategies and make necessary adjustments.• Recommend and implement technology solutions for point-of-sale systems, reservations, and customer relationship management.• Ensure the restaurant adheres to local laws, health regulations, and safety standards, and develop risk management strategies.• Evaluate and improve the overall customer experience, including ambiance, service quality, and feedback mechanisms.• Provide training programs for staff to improve service quality, efficiency, and compliance with health and safety regulations.• Assess and improve the efficiency of restaurant operations, including workflow, inventory management, and staffing.• Develop and manage budgets, forecast revenue, and identify cost-saving opportunities.• Research market trends, customer preferences, and competitors to provide insights and strategies for the restaurant.

• Assisted in the drafting of pleadings, motions, briefs, memoranda, contracts and other legal documents.• Reviewed incoming mail; prioritized items requiring immediate attention; distributed accordingly.• Managed calendar system for tracking deadlines associated with litigation matters.• Developed checklists for review of settlement agreements ensuring compliance with regulations.• Maintained a database of case information for quick retrieval of data.• Provided support to attorneys in the preparation of legal documents and research materials. • Proofread all documents before submission ensuring accuracy and completeness.• Conducted document reviews including redacting confidential material from filings.• Prepared routine correspondence based on pre-approved document templates.

• Processed payments, prepared invoices, reconciled bank statements, and maintained records of accounts receivable and payable.• Accurately entered financial transactions into accounting software and ensured that all data was accurate and up to date.• Processed bills by recording invoices received from suppliers or vendors on accounting system database.• Managed cash and deposits using proper accounting procedures and documentation.• Maintained and updated chart of accounts, petty cash, and month- end closing.• Reviewed invoices and payments for accuracy before processing.• Utilized problem solving abilities to identify discrepancies between financial documents and implement solutions accordingly.• Always maintained confidentiality of client information in accordance with company policy.• Generated detailed reports on account activity to ensure accuracy of financial data.• Balanced ledgers and accounts to identify discrepancies.• Assisted in the preparation of reports for internal management use and external auditors as requested.• Prepared financial reports by collecting, analyzing, and summarizing account information and trends.• Verified accuracy of financial records to reduce risks.

• Assess properties to determine their rental potential, suggest improvements, and prepare them for leasing.• Conduct thorough background checks, credit checks, and reference verifications to ensure potential tenants meet the company’s criteria.• Facilitate lease negotiations between property owners and prospective tenants, ensuring terms are fair and meet legal requirements.• Arrange and conduct property showings for prospective tenants, highlighting the property’s features and benefits.• Handle all litigation proceedings including eviction court.• Provided analytical assessments of projected financial growth and inventory needs to support expansion into new areas and attract new tenants.