Sam Ng Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Responsible for datacenter lab environment in NBN’s network engineering division, from cabling to containersMy responsibilities include these areas:Maintenance * Enable and troubleshoot routing and switching in the lab’s leaf and spine network* Maintain user accounts within Windows Active Directory * Update content views in Redhat Satellite* Updating web filtering or port access rules on Palo Alto firewall* Create VM templates for new OS releases in vCenter* Maintain Redhat open stack environmentIntegrate* Integrate new physical Palo Alto firewall into the lab environment* Deploy secondary VM firewall to create an active standby pair * Integrate Cisco ASR 9901 into lab environment* Convert Redhat Ceph cluster from spinning disks to NVMe drives* Extend ESXI capacity by creating a second cluster* Deploy new baremetal openshift cluster for lab users* Integrate rapid7 scan engine VM into the lab environmentDesign* Redesign lab’s out of band access solution* Design network to provide essential internet connectivity to lab user’s open shift environment* Standardised data entry practices for recording information in NetBoxForecast * Forecast future use cases for the lab* Identify possible savings by reducing service offering* Anticipate need to upgrade networking and compute capacity in the lab* Identify possible hardware and software to simplify management of the lab environment Stakeholder management* Understand lab users’ use cases to best provide services without compromising strict security principles in the lab* Update customers on progress and set clear expectations of when tasks will be completed

Melbourne, Victoria, Australia

Assess and supervise changes to NBN Fixed Wireless test environmentImprove network monitoring and automate repetitive tasks via Python, present network information through nocoDBCoordinate initial deployment of NCS 540 routers and Cisco Network Controller into NTFLiaise with change management and the vendor for network changes

Docklands

Manage network resources and identify integration issues in NBN's technology stackManage internal and external stakeholdersCodify existing practices and automate repetitive tasks

Melbourne, Australia

• Managed and presented various demonstrations for visiting business leaders to the Ericsson Innovation Centre to understand Ericsson’s key marketing messages• Engaged with customers at tradeshows and customers events as an Ericsson ambassador• Organised and trained other business drivers for presenting technical demos

Melbourne, Australia

Key projects: IPworks virutalisation - Responsible for the introduction of the first virtualized network function into the NBN fixed wireless network. • Provide the information required for the implementation of the projecto Designed the system based on best practiceo Defined the test object listo Estimated the amount of effort required for the project plan• Communicate with stakeholders and coordinated all required integration activities between NBN and Ericsson • Lead handover and knowledge sharing sessions to equip NBN and managed services to operate the systems post implementation• Perform the integration into NBN’s live network and testing environmentEPG introduction - Responsible for integration of Evolved Packet Gateway, which serves as the router for every geographical area served by the NBN fixed wireless program. • Report to external stakeholders through cross team change management meetings.• Identify and provide costing for variations• Manage the integration schedule • Serve as the single point of contact for internal teams for issues during integration• Resolve defects raised by the customer for installations• Work with logistics and sourcing to ensure that hardware arrive on site in a timely mannerNon-project achievements:• Implemented a centralised, cloud-based document storage system to modernise existing workflows• Mentored new members of the team

Melbourne

• Performed user acceptance testing • Upgraded existing nodes• Integrated new nodes into the live network• Updated design documents

Melbourne, Australia

• Created network designs for Telstra to alleviate network congestion issues• Provided troubleshooting information for field engineers while they implement the designs• Drove the automation efforts within the team

Melbourne, Australia

Logistics co-ordinatorUsed SAP software to track movement of materialsCreated a python-based UI to interact with SAP/Excel

Melbourne, Australia

Designed online training coursesEngaged with customer to understand desired educational outcomeEngaged with internal subject matter experts on the content of the courseUsed Articulate presentation software to create coursesDelivered a face to face training

Melbourne

Perform UAT TestingPerform system testing in preparation for network rolloutDocument and report testing bugs

Bachelor Of Engineering & Bachelor Of Commerce, Telecommunications Engineering, Management

Master Of Engineering (Meng), Sustainable Energy