Samussone Sitole Email & Phone Number

Western Cape, South Africa

29 Grosvenor Rd, Bryanston, Johannesburg, 2155

Responsibilities:Keeping a safe and clean working environment.Keeping server rooms safe, clean and up to standard.Logging and processing support calls.Installing and configuring computer hardware, software, systems, networks and printers.Setting up accounts for staff, ensuring that they know how to log in and solving passwordproblems.Responding to system outages.Repairing equipment and replacing parts.Obtaining replacement or specialist components, fixtures or fittings.Maintaining records of software licenses.Managing stocks of equipment, consumables and other supplies.Provide technical assistance with computer hardware and software.Resolve issues for staff via phone, remotely, and in person.Resolve technical issues in a timely manner using available resources within the company.Giving regular maintenance to existing hardware and computer systems.Writing reports on the status of all hardware and software in the company.Monitor and maintain computer systems and networks.Setting up Audio Visual devices for meetings and conference calls.Liaising with suppliersDay-to-day IT SupportSecurity Policy Development, Implementation, and ComplianceFacilities ManagementEmployee IT TrainingAzure AD administrationIntegrating hub for all Microsoft 365 workloads.Coordinate across multiple Microsoft 365 workloads.Work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications.System Knowledge:MS Office 365, including TeamsActive DirectoryESETMSP N-Central MimecastEvent Log AnalyzerWindows Server Administration and Desktop Support.Proficiency in Active Directory Office 365 Cloud AdministrationEndpoint ManagerSharePoint OnlineMicrosoft Hyper VDHCPDNSGroup PolicyVeeam Backup, and basic VOIP skillsKnowledge of wireless networks, routing, switching, and VLANsFortiGate FabricVMware, Virtualization

14 Eglin Rd, Sunninghill Sandton, South Africa, 2191

Server maintenanceBackupCloud server administrationTraining users on internal systemsMonitoring and maintaining computer systems and networksImplement security measures using end-point protection Work closely with the Dev team and Project managers Ensure that technical and business requirements are met

14 Eglin Rd, Sunninghill Sandton, South Africa, 2191

My role was to maintain the organization's computer systems, providing technical support, and ensuring the whole company runs smoothly. My duties were:-Setting up new accounts for new users,-Monitoring and maintaining computer systems and networks-Providing technical support across the company-Implement security measures using end-point protection-Testing new technology

Vaal Mall, Vanderbijlpark S. W. 2,South Africa,1911

My duties were:-Assisting with basic end user computing-Assisting customer and stock taking-Monitoring and maintaining computer systems and networks-Providing technical support across the company

Designing & Implementing Telecommunication Networks, Information Technology, 93%

Course Content: Introduction to Data Communications and Computer Networks Conducted and Radiated Media Fundamentals of Data and Signals.

Computer Systems Networking And Telecommunications

Activities and Societies: .ı|ı.ı|ı. CISCO Certified in: CCNA Routing and Switching I was one of the fortunate students that got.

Certificate In It, Information Technology

Activities and Societies: Computer guru Completed my CompTIA A+ Configuring Window 8 Business English Understanding the internet Microsoft.

National Senior Certificate, 12

Activities and Societies: Computer guru I really enjoyed my high school days, what I miss most about high school is the lunch breaks I.