CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience (𝗖𝗣𝗮𝗮𝗦 - 𝗦𝗮𝗮𝗦 - 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 - 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴). Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness. As a Sales Development Representative I play a critical role in generating and qualifying leads. My primary responsibility is engaging with potential customers, identifying needs, and creating opportunities.