Sam White Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

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Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

Heathrow & Nottingham

Nottingham, United Kingdom

- Performed many tasks including serving, glass collecting, stocking shelves, cleaning and general upkeep of the establishment. Frequently worked under pressure, as the venue which has a large beer garden, along with the hot weather attracted many customers this summer. - Enhanced customer service skills, serving customers in a friendly and professional manner. Catered to customer needs, such as providing directions around the pub and reporting customer allergies to the kitchen staff. Endeavoured to always transcend customer expectations through asking customers if there were any problems with their meals and if there was anything else I could get for them, carrying drinks orders to the tables of customers who were physically impaired and sourcing menus for customers who could not find any around the pub. - Worked alongside a large diverse team of staff, catering for a variety of functions, including wedding receptions, birthday parties and corporate events. This required effective team working and clear communication skills.- Experience in handling money.

Nottingham, United Kingdom

- Employed by Nottingham CAMRA branch pub of the year for 2017.- Developed customer service skills, serving customers in a positive and friendly manner. Responding promptly to customer queries, such as checking the ingredient list in recipes for food allergies. Motivated to surpass customer expectations through serving customers in anticipation of them needing extra support, for example helping to carrying large drinks orders outside.- Strong attention to detail, performing many tasks such as serving, stocking shelves, cleaning and general maintenance work. This can also require me to operate under pressure, such as when providing service across multiple functions on a busy shift.- Working alongside team members to cater for a variety of functions including birthdays, anniversaries and festivals. This includes passing information between the kitchen and bar staff on busy shifts, which requires clear and concise communication. - Experienced in handling money.

Nottingham

- Primarily coach tennis and lead activities on summer camp. Before university, I coached three tennis squads once each week, consisting of children between the ages of 4 and 15. Covering other coaches has provided experience in coaching child, adult and disabilities tennis. My emotional intelligence has developed; being able to understand the needs of all my players to structure lessons to improve their experience.- Creating ways to structure individual tennis lessons, addressing areas for improvement for a client. This involves analysing and identifying means to improve strokes, for example changing the size of their stroke, or changing their follow through. For example over a six-week period, I changed a client's serving technique which increased its power and consistency. Creating newsletters for the company and copy writing on Twitter.- Promoted the company at many events and festivals, such as the Beeston festival, persuading people to experience free taster sessions.- Communicating in a variety of ways, depending on the customer. Being enthusiastic and using concise and easy to understand language whilst working with kids. With adults, being more informative, sociable and providing constructive feedback throughout sessions.- Developed excellent time management and organisation skills, as when lesson planning I need to designate time towards different activities and I need to arrive promptly, allowing time to set up equipment in advance of the lesson. - Leading tennis sessions and delegating activities to assistant coaches, requiring effective and concise communication, to increase the fluidity of lessons. - Experience in coaching disabilities tennis and I have attended a disabilities tennis awareness course.- Working under pressure on long days of activity camps, responsible for the health and well being of a group of children.- Accumulated over 500 hours of tennis coaching experience, primarily working with children.

Ba Economics, Economics, First-Class Honours

Activities and Societies: Economics Society, Social Football, Completed Skill Build and Two Skills For Work Certificates- Graduated.

Education record

Activities and Societies: -Member of multiple sports teams (football, rugby, athletics and cross country) -Completed the National Citizen.