Sanidhya Sharma Email & Phone Number

Delhi, India

Texas, United States

1) Improve customer satisfaction and loyalty.2) Set and monitor customer satisfaction KPIs.3) Align strategies with sales, marketing, and product teams.4) Analyze customer feedback for trends and improvements.5) Optimize onboarding and support processes.6) Build strong customer and stakeholder relationships.7) Stay updated on industry trends and best practices.

1) Successfully sold conference tickets by employing effective sales strategies and techniques, consistently achieving 90% of sales targets.2) Demonstrated a deep understanding of clients' businesses by conducting thorough research and analysis, allowing for personalized consultation and tailored solutions.3) Established and nurtured long-term relationships with clients, serving as a trusted advisor and primary point of contact for all inquiries, concerns, and assistance.4) Acted as a liaison between clients and internal teams, ensuring seamless communication and delivery of services to meet clients' needs and expectations.5)Proactively identified opportunities for upselling and cross-selling conference packages and additional services to existing clients, contributing to revenue growth and business expansion efforts.6) Provided exceptional customer service and support throughout the entire sales cycle, from initial contact and negotiations to post-event follow-up, fostering client loyalty and satisfaction.7) Collaborated with marketing and promotional teams to develop and implement targeted campaigns and promotional activities to attract new clients and increase attendance at conferences.8) Stayed abreast of industry trends, market developments, and competitor activities to anticipate client needs and adapt sales strategies accordingly, ensuring a competitive edge in the market.

Noida, Uttar Pradesh, India

1)Developed new promotional campaign , increasing salesrevenue by 24%2)Handle all the clients and market deals .3)Assist in Digital marketing and advertising promotionalactivities , growing company web presence and global brandawareness by 45%4)Research and generate lists of potential clients

Delhi, India

1)Building relationships with key stakeholders in government, civil society,and the media to promote Udayan Care's mission and objectives2)Conducting research on issues related to child welfare and using thefindings Developing training materials and resources to supportprogram implementation