Regional Team Management:- Skillfully lead and mentor volunteers in the region, providing personalized development opportunities and resources for successful task completion.- Conduct individual coaching sessions with volunteers to support their growth and performance.- Present comprehensive updates and funding proposals to the team during monthly meetings.- Continuously evaluate team dynamics and identify areas for improvement.- Promptly escalate any volunteer concerns to the President/COO for swift resolution.Partner Engagement:- Cultivate and nurture strong relationships with implementing partners in the region, collaborating to address their specific needs and enhance support from GTTW.- Efficiently monitor and coordinate deliverables, ensuring seamless logistics and impactful reporting.Campaigns & Fundraising - Maintain consistent communication with our implementing partners on the ground to gather information regarding urgent needs.- Conduct thorough research, compile briefing materials, and facilitate meetings via WhatsApp with the Africa team to brainstorm and develop strategies for launching successful campaigns.

- Assess client eligibility for ICM programming and conduct comprehensive assessments, ensuring program expectations, outcomes, and confidentiality are clearly communicated.- Develop personalized and measurable plans for each client enrolled in the ICM program, utilizing SMART goals.- Regularly evaluate client progress every six months during active program enrollment, identifying areas of improvement and collaborating with clients to establish new goals and action plans.- Provide guidance and support to clients in navigating healthcare, legal, and social service systems, including assistance with benefit applications and appointment scheduling.- Engage in community outreach efforts and establish strong relationships with service providers to meet client needs effectively.- Foster strong connections with local and state refugee coordinators and health coordinators to ensure client needs are met and coordinated.- Deliver comprehensive orientation sessions to clients on various topics, such as women's health, transportation systems, and local healthcare systems.- Respond to client crises, seeking guidance from supervisors when necessary.- Assist clients in requesting financial assistance when applicable, meticulously tracking received funds within case files.- Maintain accurate and up-to-date documentation in client case files, ensuring all services provided are properly recorded in IRC's database, Efforts to Outcomes (ETO).- Attend relevant trainings and meetings at the local and national level to stay informed and up-to-date on best practices.- Train and supervise the activities of volunteers and interns, ensuring their contributions align with program objectives.

Summer Campaign June - July 2023- Serve as a representative for International Justice Mission, embodying the organization's mission and values.- Foster meaningful connections with donors through phone interactions, effectively communicating the impact of our work.- Show appreciation to current donors by crafting personalized thank you messages that inspire continued support.- Provide attentive and responsive assistance to donors, addressing their inquiries and requests during interactions.- Handle confidential information with sensitivity and adhere to the Data Protection Act to ensure privacy and security.- Develop and implement strategies to cultivate and steward relationships with major donors, including individuals, corporations, and foundations.- Collaborate with the communications team to create compelling donor-centric content, such as impact stories and case studies.- Stay updated on industry trends and best practices in donor engagement and fundraising.- Maintain accurate and up-to-date donor records in the organization's donor management system.- Collaborate with other departments, such as finance and program management, to ensure effective donor stewardship and reporting.

United Nations Conference on Trade and Development (UNCTAD)- Collaborate in the coordination and logistical planning of UNCTAD15 Ministerial Conferences, ensuring smooth and efficient operations throughout the entire process.- Prepare comprehensive briefing materials for high-level officials, equipping them with the necessary information and insights to actively participate in these prestigious events.- Facilitate and contribute to the management of social media activities led by the Office of the Secretary-General, including the creation and monitoring of engaging content on platforms such as the the official UNCTAD Twitter account and other relevant channels, to effectively communicate with a global audience.- Support the development and production of various materials, including articles, blogs, and news items in English, focusing on topics aligned with the mandates of UNCTAD, to enhance global and digital communications.- Attend meetings and actively contribute to reporting efforts, producing concise briefs and other relevant content to ensure accurate and timely dissemination of information.- Offer assistance in other areas as requested, demonstrating flexibility and adaptability in fulfilling organizational needs, particularly in the realm of global and digital communications with high-level officials.

- Assisted in the development and implementation of streamlined processes for organizing and maintaining information databases pertaining to university education materials.- Facilitated effective communication and collaboration between office staff and external stakeholders by coordinating and disseminating confidential information in a timely and secure manner.- Oversaw and monitored the admissions process for all international students, ensuring compliance with university policies and procedures.- Provided administrative support to senior staff members. - Conducted research and compiled data to support decision-making processes and improve operational efficiency.- Managed and maintained office supplies and equipment, ensuring availability and functionality for daily operations.- Responded to inquiries and resolved issues from students, faculty, and staff, demonstrating excellent customer service skills.- Assisted in the preparation and distribution of official university communications, such as newsletters, memos, and announcements.- Collaborated with other administrative professionals to ensure smooth and efficient office operations.

- Develop and implement robust security protocols and procedures to ensure the safety of field staff traveling to and from high conflict areas.- Conduct regular security briefings and trainings for field staff to enhance their awareness and preparedness in high-risk environments.- Coordinate with security consultants and local authorities to gather up-to-date information on security threats and provide timely advisories to field staff.- Maintain a comprehensive travel database, including staff profiles, travel itineraries, and emergency contact information, to facilitate efficient travel management and emergency response.- Collaborate with the organization's legal team to ensure compliance with international travel regulations and obtain necessary permits and clearances for staff traveling to restricted areas.- Continuously evaluate and improve travel processes and systems to enhance efficiency and cost-effectiveness.- Stay updated on industry trends and best practices in travel risk management to proactively identify and implement relevant strategies and measures.

- Partner with Window Between Worlds to facilitate art and trauma workshops aimed at promoting healing and resilience.- Coordinate and lead group activities focused on fostering healing and building resilience.- Prepare monthly reports and provide concise summaries of daily briefings.- Organize and execute outreach events, marketing initiatives, and strategic planning efforts to raise awareness of the organization's services and secure donations.- Develop and implement supplementary activities to meet the needs of staff members.- Manage public relations efforts, including establishing strategic partnerships and delivering informational presentations at local events, clubs, and civic groups.- Oversee the assessment process, including registrations and providing ongoing support.- Foster close relationships with clients and connect them with external resources as needed.

- Promote products and services during events.- Network with industry experts and potential clients to drive brand awareness.- Gather customer feedback to inform sales and product teams.