Mariko Sanchez Email & Phone Number

• Redesigned Sales on the merchant dashboard to streamline the workflow and reduce tech debt, while future proofing the product by including features available by competitors
• Redesigned Reporting to include features requested by merchants, made the merchant dashboard more cohesive in terms of data and labels
• Redesigned financial value added services to increase deposits and reduce time spent on scheduling

Sunnyvale, California, United States

Designed for merchant and customer experience on PoS android devices, business management on desktop, and checkout experiences on mobile.

San Francisco Bay Area

San Francisco Bay Area

• Created and managed development for guest checkout features for desktop and mobile experiences
• Worked with engineering and product managers to meet requirements in purchase flow for Canadian launch
• Collaborated with user experience researchers to user test for best practices for developing new features

Tokyo, Japan

• Worked with Stubhub and Takeda Pharm to understand market, users, and stakeholders
• Facilitated client workshops to present findings, objectives, and ideate on design solutions
• Created framework and ran hackathon to teach the public about service design thinking

Greater Los Angeles Area

Leveraged data and designed an interactive installation on Marine Defaunation for the Aquarium of the Pacific with the guidance of CEO and president, Jerry Schubel.

Greater Los Angeles Area

• Must Mobile IoS App, Huske Calendar MacOS App, Sole Coffee Website
• Conducted user interviews on needs and market trends
• Sketched user flows to understand and create information hierarchy
• Designed and tested wire frames for usability on Prototyping on Paper App
• Executed high fidelity screens for development using Sketch for IoS, MacOS and web
• Worked with PM on content strategy and project goals and with engineers on designing viable interactions

• Worked as a consultant with clients on websites and digital campaigns to establish brand identity
• Designed email newsletters, business cards, and print material for business promotion

Monrovia, CA

Serviced existing client investment portfolios and new investments. Managed contracts and licensing of agents. Restructured existing company procedures to improve client experience.

Greater Los Angeles Area

Assisted in grant writing and research potential donors. Performed field research and analyzed material for educational supplements.

Tottori, Japan

Developed relationships with local communities through foreign language education at two junior high schools and three elementary schools. Fostered ties with over 500 Japanese students. Facilitated international exchange events, classes, and celebrations of American culture at schools and at local community center. Wrote and published pieces for.

Cordoba, Spain

Provided translation assistance related to organization’s websites and informational material. Researched fair trade artisans for documentation in new online database and compiled over 200 new member listings. Surveyed artisans regarding their membership obligations. Managed social networking sites such as Facebook and Twitter.

Greater Los Angeles Area

Managed residential life of 100 international and American students for 15 hours per day and resided on campus. Supervised students during recreational activities, special programs and events. Collaborated with Academic Dean for instructional and classroom material planning. Assisted English and Science instructors as teaching assistant and organized study.

Facilitated set-up for registration for parents and students. Assisted in data input of academic history of students in online database. Assisted Nurse with medical transportation of students. Received and directed visitors, students, parents and staff at campus location. On duty for 14 hours per day and resided on campus.

Bachelor Of Science (B.S.), Interaction Design, Minor In Social Innovation

Bachelor Of Art (Ba), International Relations And Affairs

Activities and Societies: Crew

Spanish Language And Literature

Activities and Societies: Volunteer at World Fair Trade OrganizationStudy Abroad Program with coursework in Spanish Language. Received.

Education record