Maintain Maximum Allowable Cost (MAC) pricing by using SAS and Excel. Enhance processes and models in SAS. Create and update documentation for code. Ensure data accuracy through quality control and reporting processes.

Summarized and analyzed financials of thousands of claims for several dozen clients, worth up to one hundred million dollars in pharmacy spend, using SAS and Excel models; supported the sales department by providing potential client savings of prescription benefit management programs and identifying appropriate solutions for drug adherence and managing pharmacy gross trend; provided savings results for implemented programs; analyzed plan design options to help clients achieve goals.

Managed evaluation projects that measured social-emotional learning outcomes and program quality improvement for a national program serving 9,000+ youth across 130+ sites; trained and assigned tasks to staff; organized and led meetings regarding task accountability and planning; improved English and Spanish program evaluation and satisfaction assessments; provided requirements and User Acceptance Testing for an internal proprietary Program Data Management system; participated in the creation of Institutional Review Board (IRB)-approved consent and assent forms both in English and Spanish; analyzed data in SPSS and Dedoose; audited and analyzed qualitative and quantitative data of thousands of participants and their caregivers; created 100+ automated site-level and aggregate national evaluation reports; organized and provided in-person and web-based trainings; involved in contracts, including preferred vendor agreements, with third parties; set-up and managed third party online data collection systems for 100+ sites; monitored missing evaluation data; read requests for proposals (RFPs) related to youth development evaluation partnerships and interviewed potential partners; conducted academic journal literature reviews.

Improved English and Spanish program evaluation and satisfaction assessments; helped in User Acceptance Testing (UAT) for an internal Program Data Management (PDM) system; analyzed data in SPSS and Dedoose; created automated site-level and aggregate national evaluation reports; organized and provided in-person and web-based trainings; set-up and managed third party online data collection systems for 100+ sites; monitored missing evaluation data; read requests for proposals (RFPs) and interviewed potential partners; conducted literature reviews

Created and managed evaluation plans that measured program outcomes; supervised 2 data entry staff; designed and improved assessment tools that measured outcomes; organized focus groups; analyzed data with SPSS; reported assessment results to various stakeholders to obtain grants; trained staff on assessment tools; used Qualtrics online survey tool to collect data; streamlined evaluation process for efficient assessment of thousands of paper surveys.

Cultivated community collaborations by establishing new program locations; delivered programming on healthy living, STEM, financial literacy, and reading; recruited participants; collected girls’ fundraising money and organized spending of proceeds.

Recruited and surveyed individuals to understand mental health issues; analyzed data with SPSS; taught research methods laboratory; graded research assignments and exams; created exam questions; assisted students with design and analysis of research projects.

Recruited English- and Spanish-speaking study participants for health literacy research; provided quality assurance for questionnaire creation to create a large database with patient measures; conducted cognitive interviews to elicit patients’ feedback to improve questionnaires; transcribed cognitive interviews; provided feedback on Spanish items used in surveys.