Walter Sanchez Email & Phone Number

Austin, Tx, Us

San Antonio, Texas, United States

Helping prospective buyers get the right mortgage for their real estate transaction by working with the borrower from application and approval through the closing process.

Austin, Texas Metropolitan Area

* Maintaining computer systems’ performance and compliance for internal IBM employees.* Performing remote troubleshooting through diagnostic techniques and pertinent questions.* Mentoring new hires, reviewing tickets for escalations, and sharing technical expertise in the team Slack channel.

Austin, Texas Metropolitan Area

* Providing thorough support and problem resolution for customers and level I technicians.* Displaying courtesy and strong interpersonal skills with all customer interactions.* Driving and conducting investigations for root cause finding and coordinating with other teams in the org.* Training and retraining machine learning systems and models as necessary.* Mentoring over sixty new hires worldwide - in person and remote.

San Antonio, Tx

* Providing great and timely customer service to increase client retention and loyalty.

San Antonio, Texas Area

* Completing merchandising tasks including complex interactive display setup, low-voltage and AV distribution support, extensive category planograms setup, implementation of new and reflowed fixture configurations, signage execution, installation of product security devices, and other tasks as assigned.

San Antonio, Texas Area

* Working in a call center environment that requires 100% phone-based interaction.* Developing and maintaining relationships with customers, providing exceptional customer service.* Mentoring new hires and developing training material.

Laredo, Texas Area

* Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs, and tailor product and service recommendations.