Sanchit Sharma Email and Phone Number

• Oversee loan application process from origination to funding.• ⁠Manage loan underwriting, credit assessment, and verification.• ⁠Ensure compliance with regulatory requirements (e.g., Truth in Lending Act).• ⁠Lead and train operations staff.• ⁠Implement process improvements to increase efficiency and reduce costs.• ⁠Monitor loan performance, identify trends, and recommend adjustments. • Conduct audits and quality control checks.• Analyse operational metrics and report to senior management.Specific Task of Loan Operations :1.⁠ ⁠Verify borrower income and employment.2.⁠ ⁠Assess creditworthiness and risk.3.⁠ ⁠Manage loan disbursal and repayment processes.4.⁠ ⁠Handle customer inquiries and disputes.5.⁠ ⁠Ensure timely filing of regulatory reports.Specific Task of Loan Recovery:1.⁠ Manage delinquent accounts, including phone calls, emails, and letters.2.⁠ ⁠Use skip-tracing techniques to locate customers.3.⁠ ⁠Negotiate payments, settlements, and payment plans.4.⁠ ⁠Update account status and track recovery progress.5.⁠ ⁠Identify and escalate potentially fraudulent accounts.

Responsible for handling recoveries and collectionsportfolios for PAN india. Responsible for achieving collection and recovery targetsfor payday loan Resolves disputes related to customer payment ondelinquent accounts and negotiates and ensurespayments from customers. Implementing new strategies skip tracing to enhancecontactable pool to improve overall recovery efficiency.

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