Sandee O'Dell Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

United States

Provided excellent customer service. Maintained excellent phone etiquette with callers. Maintained an almost 100% spelling ratio in notes taken. Provided clients with messages that exceeded quality standards. Received many written complements from clients and callers alike on my professionalism and attention to detail.

Los Angeles, California, United States

Provide excellent customer service. Answer customer phone calls, questions and complaints with respect and knowledge. Create spreadsheets and call logs in Google Docs for co-worker and manager. Complete and edit forms and lists via Google Docs and Google Drive. Participate in weekly customer service phone call with co-worker and manager via webchat and.

Los Angeles, California, United States

Provide excellent customer service. Answer customer phone calls, questions and complaints with respect and knowledge. Create spreadsheets and call logs in Google Docs for co-worker and manager. Complete and edit forms and lists via Google Docs and Google Drive. Participate in weekly customer service phone call with co-worker and manager via webchat and.

Los Angeles, California, United States

Provide excellent customer service. Assisted fellow box office personnel in processing pre-paid ticket sales and wristbands for ScareLA convention. Oversee approximately 15-20 employees, and assisted them with questions provided by customers. Made decisions concerning customer complaints and provided schedules for other box office personnel. During months.

Providing outstanding customer service, zoned and dusted electronics department while assisting customers with questions and purchases. Check stock in back for customer if inventory on the floor is not what is needed. Maintained professional appearance and decorum at all times. Used standard register practices for cash, credit/debit card, and gift card.

Reviewed applications for the Energy Savings Assistance (ESA) Program. Provided outstanding customer service. Maintained an above 99.95% Quality percentage, thus helping my team meet and exceed its goal of above 99.9% consistently. Authorized reviewed work to be released for payment. Created spreadsheets for Lead when asked. Helped various other programs.

Reviewed applications for the Energy Savings Assistance (ESA) Program. Provided outstanding customer service. Maintained an above 99.95% Quality percentage, thus helping my team meet and exceed its goal of above 99.9% consistently. Authorized reviewed work to be released for payment. Created spreadsheets for Lead when asked. Helped various other programs.

Review processed applications from contractors for the Energy Management Assistance (EMA) program. Used Energy Management Assistance Partnership System (EMAPS) online. Returned applications to contractors when needed. Administrative Aid 1

Received applications and correspondence from outside contractors for the Energy Management Assistance (EMA) program. Input data from the call center into the Customer Integrated Application (CIA) database. Faxed/filed/copied as needed. Opened and bundled mail for the Single Family and EMA programs.

Ensured students register for classes needed. Provided students with loan deferment letters when needed. When requested, processed transcripts and transcript requests. Frequent input of student data into Banner database. Answered student, parent and faculty questions with respect and knowledge by phone or in person. Used knowledge of office equipment for.

Bachelor'S Degree, Entertainment Business, 3.75

Associate Of Arts - Aa, Theatre/Theater

Activities and Societies: Film Club, LBGSA, Gamers Club, Summerstock Theater