A Virtual Desktop Infrastructure (VDI) Engineer is responsible for designing, implementing, and maintaining virtual desktop environments that provide secure, scalable, and cost-effective access to applications and data for users.Azure Infrastructure and Citrix Virtualization ExpertKey Responsibilities:o Provisioned and managed Azure resource groups, leveraging file share storage for efficient user profile management.o Conducted Azure services utilization analysis and… Show more A Virtual Desktop Infrastructure (VDI) Engineer is responsible for designing, implementing, and maintaining virtual desktop environments that provide secure, scalable, and cost-effective access to applications and data for users.Azure Infrastructure and Citrix Virtualization ExpertKey Responsibilities:o Provisioned and managed Azure resource groups, leveraging file share storage for efficient user profile management.o Conducted Azure services utilization analysis and capacity planning to optimize costs and identify resource optimization opportunities.• Citrix Virtualization:o Deployed, configured, and maintained XenApp and Desktop 7.19, CVAD/Citrix DAAS services, and Windows 10 multisession VDI environments on Azure.o Created and managed golden images and VMs on Azure for efficient virtual desktop provisioning.o Provided L3 support and handled escalated Citrix calls for a large-scale Citrix environment with over 3000 users.o Deployed and migrated Citrix infrastructure, including machine catalog, delivery group config and VDI/application publishing.o Implemented Citrix cloud capacity management and auto-scaling strategies to optimize resource utilization.o Managed Microsoft FSLogix profile management for seamless user profile management and application isolation.o Performed health checks, resolved issues, and managed user access rights within the Citrix environment.Technical Skills with IT Service Management:o Azure: Resource groups, file share storage, capacity planning, best practiceso Citrix: XenApp, Desktop, CVAD, DAAS, VDI, machine catalogs, delivery groups, FSLogix, GPOso Adhered to ITIL processes, including incident, task, request, change, and problem management.o Utilized ServiceNow and Jira ticketing tools for efficient IT service management.o Created and managed GPO policies to enforce Citrix requirements.o Planned and executed Citrix golden image updates, coordinating with users for testing and production implementation Show less