Sandeep Kumar Email & Phone Number

Noida, Uttar Pradesh, India

I am working in Lumiq as a system administrator profile with the help of third-party payroll (SST Infotech Pvt Ltd).I have completed the project of THRIWE and WindyStreet. I handle the MS Office 365 Admin Panel, create DL, and apply the policy as required. Vendor Management. Experience in installing Windows Server 12r2, 2016 and 2019, Windows 10, and upgrade to Windows 11. Experience in installing and troubleshooting the application on MAC and updating the MAC OS. Providing Remote support through Any desk or Team Viewer. Provide Technical Support to end users relating to hardware and software issues, Outlook configuration, installation of MY SQL, MS SQL, other applications, etc. Experience in installing and troubleshooting in CentOS, Ubuntu, and LINUX on VMWare ESXI. VMWare Esxi: - Monitoring Host, which is running on Vcenter Creating VM Machine, taking a snapshot, Migration Host and VM Machine Increase and Decrease compute resources Knowledge of installation of VMWare Esxi. AWS: - Basic Knowledge of AWS like EC2. Troubleshoot VM-related issues through Call, Any-desk, and remotely Troubleshoot printer-related issues. Experience in installing the pfsense and Sophos firewall and handling the Network issues. Ubiquiti Access point Installation and management from Access point controller.

Delhi Area, India

 Providing Remote support through Any desk or Team Viewer Installing and troubleshooting operating system (Win 7 and Win 10). Provide Basic Software, Hardware and Network Support, and Operating System loads. Provide Support in Resolving Networks Problem and troubleshooting LAN Connectivity issues. Configuring Outlook Express, MS Outlook, and troubleshooting Mail Problem. Domain Join and release also Profile configures. Performing troubleshooting on assigned tickets and resolving the problem. Installation Configuration of Printer devices.

Delhi Area, India

Customer Support Engineer with 1 year of experience in FMS services.Currently, I am working with Netaccess India Pvt. Ltd. (Murugappa Group, Chennai) through a third-party vendor (SP Solution Point Pvt. Ltd.) as a customer support Engineer from April 2018 to Now. I am focused on delivering the FMS services to the various clients. Providing Remote support through Any Desk, Team Viewer &, etc. Any issue in System, take the system through Remote and resolved the issue. Installing and troubleshooting operating systems (Win 7, Win10, and Window Server 2012) Provide Basic Software, Hardware, and Network Support, as well as Operating System loads Provide Basic Support in Resolving Networks Problem and troubleshooting LAN issues. Configuring Microsoft Outlook and Thunderbird for users and troubleshooting Mail Problems. Basic troubleshooting of Video Conferencing. Domain Join and release also Profile configures. Performing troubleshooting on assigned tickets and resolving the problem. Installation Configuration of Printer devices. Assets Management for Vehicle finance and liabilities.

Bachelor Of Arts (B.A.)

Inter School, High School/Secondary Diplomas And Certificates