Sandeep Kumar Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Kolkata, West Bengal, India

• Participates in the development of sales projections, market potentials and trends.• Maintain Brand Value and ensure there is no negative impact on the brand and proactively build brand.• Managed productivity and performance of dealers and salespersons.• Dealership Planning & Activities for market development & Customer retention.• Analyzing customer feedback on activities to ensure optimum customers satisfaction.• Responsible for recruiting and guiding dealers staff and monitor and review their work for defined level of performance.

Daltonganj, Jharkhand, India

Marketing and Branding• Delegating and directing service tasks, monitoring the progress and managing service team members to ensure the team's objectives and sales goals are met.• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.• To handle sales support activities (like Insurance, Finance, Toyota trust, Toyota Genuine Accessories) monitor target achievement• Work as a fleet manager and responsible for maintaining detailed record of vehicle servicing, inspection.• Managing resolving customer query, handling escalation and complaint of the customer within SLA's• Preparing management reports, weekly and monthly status report.• Monitor the supplier performance with respect to cost, delivery, and quality.• Responsible for recruiting guiding staff, monitor and review of their work and ensure high motivational level in team.• Coordinate with logistic department for timely billing and dispatches to avoid delay in delivery.• Review repair orders to ensure that work is completed and closes repair order as appropriate.• Provides a complete and accurate written cost estimate for labour and parts.• Preparing management reports for weekly and monthly status.• Digital marketing with marketing platforms like Facebook ads manager & other social media,• Driving Digital Marketing initiatives to ensure customer connect and brand proliferation.• Support brand marketing activity in the territory.

Daltonganj, Jharkhand, India

Sales &Marketing, Market Development:• Ensuring product quality, assigning tasks to workers, coordinating resources, ordering supplies, managing invoices, and advising on key projects.• Increased sales by putting in place DMS parameters and building custom reports to bring the correct mix of inventory into stock.• Collaborating with service managers to ensure all parts are available for repair jobs• Accountable for the inbound/ outbound calls and email/ chat support to resolve customer issue.• Hiring, supervising and training parts department staff members• Customer Feedback and Customer Complaint management• Target- Responsible for generating revenue per month.• Maintain and manage a daily record of repairs and services of vehicles undertaken and completed• Monitoring and Managing Inventory of Spare Parts• Maintaining a company regulations, restrictions, and laws, ensuring the company's adherence to these regulations.• Provide training to the new employees.• Responsible for recruiting guiding staff, monitor and review of their work and ensure high motivational level in team.• Digital marketing with marketing platforms like Facebook ads manager & other social media,• Support brand marketing activity in the territory. Achievement :• Always being in top 10 to generate revenue and achieving targets per month within a limited time frame( In PAN India Mahindra first choice)

Master Of Business Administration - Mba, Marketing, A

Master of Business Administration - MBA

Bachelor Of Business Administration - Bba, Sales, Distribution, And Marketing Operations, General, A

Bachelor of Business Administration

12Th, Science, A