* Handling Sales team* Improving Customer Support* Interacting with the vendors* Analyse the day to day performance

* Performance Management* Achieving Client SLA* Team Handling* Act as a bridge between the onshore and the offshore team.* Handle client calls

• To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty • To proactively seek learning opportunities to develop and maintain good knowledge… Show more • To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty • To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas. Show less

1. Handling the day to day activities.2. Responsible for the Monthly target achievement.3. Recruiting Employees.4. Handling Enterprise Clients and building relation with them.

1. Handling the day to day activities.2. Team of 25 Members.3. Responsible for the Monthly target achievement.4. Recruiting Employees.5. Handling Client issues and technical support to local customers.