Sandeep Kumar Gupta Email and Phone Number

GDS

Business Development - Identify, research, and launch partnership and endorsement contracts with companies and colleges to expand market distribution. Develop business plans, marketing materials, sales presentations, and business models. Marketing and Promotion - social media and ads promotion, strategy to generate leads with e-campaign, organising conferences and seminars.Key account management- Handled 20+ clients and their accounts to maintain a smooth flow of communication… Show more Business Development - Identify, research, and launch partnership and endorsement contracts with companies and colleges to expand market distribution. Develop business plans, marketing materials, sales presentations, and business models. Marketing and Promotion - social media and ads promotion, strategy to generate leads with e-campaign, organising conferences and seminars.Key account management- Handled 20+ clients and their accounts to maintain a smooth flow of communication with the client and stakeholdersGrowth - Build solid alliances with regulated affiliates and grow existing partnerships adding more products or service areas. Show less

My role was to study on the customer satisfaction level of three core products under MFL- strategies for customer retention and portfolio growth. Analysed customer satisfaction level through market survey across 20 bank branches spread across AP, pointing the key processes and factors leading to low customer satisfaction level.Conducted comparative study of the leading NBFCs in Gold Loan to identify the best practices Suggested short, medium and long term strategies to retain… Show more My role was to study on the customer satisfaction level of three core products under MFL- strategies for customer retention and portfolio growth. Analysed customer satisfaction level through market survey across 20 bank branches spread across AP, pointing the key processes and factors leading to low customer satisfaction level.Conducted comparative study of the leading NBFCs in Gold Loan to identify the best practices Suggested short, medium and long term strategies to retain existing customerDevised marketing strategies for portfolio growth of Muthoot Fincorp Suggested new strategies for HR, Operations, Customer Relationship, Infrastructure keeping short, medium and long term perspective to increase customer satisfaction level Show less

The project involved targeting college to create awareness about the company and its products. Creating a social media campaign to get new customers onboard and did upsells of OYO services.

Lead management, Manage, nurture and convert inbound leads into sales opportunities; analyse a prospects, current process and requirements; Maintain CRM with accurate and up to date information on salesExecute email outreach and cold calling for the lead qualification process to move lead to prospective sales leadManage and distribute the leads to sales team on an ongoing basis and provide the background of the leads to the sales teamSetting up calls or meeting with the… Show more Lead management, Manage, nurture and convert inbound leads into sales opportunities; analyse a prospects, current process and requirements; Maintain CRM with accurate and up to date information on salesExecute email outreach and cold calling for the lead qualification process to move lead to prospective sales leadManage and distribute the leads to sales team on an ongoing basis and provide the background of the leads to the sales teamSetting up calls or meeting with the client with the respective team for the product demo Show less

Worked as an associate in one of the leading UK client in the utility sector. managing key accounts of more than 200 clients.Cross-selling of products, with customised and planned solutions as per customer requirementsMaintain direct communication between the client and customer to maintain customer satisfaction levelPlanned out solutions as per customer requirements and provided them with customised options. Up selling new products to existing customers. Real time face… Show more Worked as an associate in one of the leading UK client in the utility sector. managing key accounts of more than 200 clients.Cross-selling of products, with customised and planned solutions as per customer requirementsMaintain direct communication between the client and customer to maintain customer satisfaction levelPlanned out solutions as per customer requirements and provided them with customised options. Up selling new products to existing customers. Real time face to face interaction with client to analyse customer service trends Show less