Sandeep Kumar Email & Phone Number

Noida, Uttar Pradesh, India

• Implementation & Maintenance of Tollring– The cloud-based Telecom Analytics, Call Management, Cloud Call Analytics products.
• Handling could base Telecom products implementation, Deployment of Analytics Product, Database management, SQL, IIS Management, and Web Hosting.
• Analysing & investigating the issues by reproducing the problems in-house.
• Reporting design, reliability, and maintenance problems / bugs to R&D Teams.
• Delivery & verification of solutions provided by R&D in… Show more
• Delivery & verification of solutions provided by R&D in form of Hotfixes & Software Version Releases.

Noida, Uttar Pradesh, India

- Operations & Maintenance of Tollring– The cloud based Telecom Analytics, Call Management, Cloud Call Analytics products.- Delivery & verification of solutions provided by R&D in form of Hotfixes & Software Version Releases.- Handling could based Telecom products up-gradation, implementation, Deployment of Analytics Product, Database management, SQL, IIS.

Gandhi Nagar, Gujarat, India

• Working in software project implementation Team as a Solution Specialist in E-Discovery and Information governance domain.
• Understanding issues, find their root causes and articulate solutions including business process change, configuration change and product enhancements requests.
• Responsible to install, configure, test and maintain application software under load balancing servers. Operation and maintenance of application software and infrastructure for web and desktop… Show more Working in.
• Responsible to install, configure, test and maintain application software under load balancing servers. Operation and maintenance of application software and infrastructure for web and desktop products.
• Modification and customisation of applications as per client requirement to meet SLA.
• Working closely and collaborating with QA, Development, Client services and Support team.

Gandhinagar, India

• As an Implementation Specialist, I am responsible for setting up applications for new partners, working with internal and external individuals and groups to understand current technical setup, identify and prioritize.
• Handle internal and external technical support requests and issues relating to implementations with a strong attention to detail.
• Handling… Show more As an Implementation Specialist, I am responsible for setting up applications for new partners, working with internal and external individuals and groups to understand current technical setup.
• Handling POC (Proof of concept) at client premises with hardware installation, Application configuration as per client requirement and provide training to the clients.
• Setup and configuration of application software in cloud as per client requirements and provide access to the client in cloud.
• Hosting and deployment of new application sites and timely Up-gradation of new release build in existing application sites in all the data centres.

Vadodara Area, India

• Working as Software Operation support Analyst in a large scale and very sensitive IT retail domain, for the British Telecommunication UK.
• Manage and monitor all the installed applications and infrastructures.
• Day to day responsibility for assigning incidents through the incident management system.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with the developers to implement those fixes.
• Polling to all stores… Show more Working as Software Operation support Analyst in a large scale and very sensitive IT retail domain, for the British Telecommunication UK.
• Polling to all stores server, collecting all transaction logs and processing all records systematically on main server and execute the jobs & batches.

Bhopal, India

• Software testing, implementation and installation at client side.
• R&D and Testing of Security products for railway crew drivers.
• Software implementation at client side, Technical support, Software installation and maintenance, Database management, System analysis in Linux and windows platform.
• Presenting technical/ functional information and conducting product training to the clients.
• Handled project involves supplying hardware, software, services and support to the… Show more
• Handled project involves supplying hardware, software, services and support to the client.

Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering

Hsc(12Th), Mathematics And Computer Science