Sandeep Kumar Jena

Sandeep Kumar Jena Email and Phone Number

Senior Lead Business Analyst | Shared Services @ Ameriprise Financial Services, LLC
Noida, UP, IN
Sandeep Kumar Jena's Location
Noida, Uttar Pradesh, India, India
Sandeep Kumar Jena's Contact Details

Sandeep Kumar Jena personal email

About Sandeep Kumar Jena

With total work experience of 12 years in Financial Industry in Back office quality, Data analysis.Currently working for a diversified financial company Ameriprise Financial handling multiple verticals of back office work.

Sandeep Kumar Jena's Current Company Details
Ameriprise Financial Services, LLC

Ameriprise Financial Services, Llc

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Senior Lead Business Analyst | Shared Services
Noida, UP, IN
Website:
ameriprise.com
Employees:
2
Sandeep Kumar Jena Work Experience Details
  • Ameriprise Financial Services, Llc
    Senior Lead Business Analyst | Shared Services
    Ameriprise Financial Services, Llc
    Noida, Up, In
    View
  • Ameriprise Financial Services, Llc
    Senior Lead Business Analyst | Shared Services
    Ameriprise Financial Services, Llc Aug 2022 - Present
    Noida
    View
  • Ameriprise Financial Services, Inc.
    Team Leader - Shared Service | Quality
    Ameriprise Financial Services, Inc. Feb 2018 - Aug 2022
    Noida
    View
  • Ameriprise Financial Services, Inc.
    Senior Quality Associate
    Ameriprise Financial Services, Inc. Aug 2015 - Feb 2018
    Gurgaon, India
    View
  • Ameriprise Financial Services, Inc.
    Quality Associate
    Ameriprise Financial Services, Inc. Feb 2014 - Aug 2015
    Gurgaon, India
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  • Serco
    Quality Analyst
    Serco Feb 2012 - Jan 2014
    Key roles:o Daily monitoring of cases done by agents on the basis of company policy and procedures.o To check whether agents are following correct procedure.o Give feedbacks to agents and respective team leaders for more improvement.o Preparation of Accuracy Report, CSAT report and Daily Monitoring Report.o Responsible for preparation of daily reporting of all quality related reports and publish to Managers, Team Leaders and WFM.o Responsible for evaluating current processes and policies and recommending improvements
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  • Serco
    Fraud/Attorney Analyst Sr. Cse
    Serco Feb 2010 - Feb 2012
    o Working on Equifax credit files of consumer.o Generating disputes for consumer and attorney at law.o Prevent consumer from the further fraud risk by placing the fraud alert and security freeze on the consumer credit file.o Block the accounts as per valid police reports and legal documents.o Block the deceased consumer credit file permanently by placing a Death alert on the credit file.o Provide credit report and credit score to consumer and to attorney at law.o To help the new agents to solve their queries regarding the process.o Got top performer award for Equifax process for Oct-Dec 2010 and on Nov-Dec 2011 period.
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Sandeep Kumar Jena Skills

Action Sports E Commerce Information Technology Top Performer Market Attorneys Vip Comparison Economy Payer C Tax Planning Qualification New Delhi Purchase Orders Curriculum Design Web Applications Tax Consumer Investments Academic English Jena Cricket Finance Windows Vista Career Development Oriya Image Capture Experian Equities Strategies Microsoft Office Fin India Personal Traits Organizational Behavior Autonomous Credit Liability Topic Surfing Disputes Bear Windows Xp Queries Cracking Working Experience Sem Project Cse Share Trading Microsoft Windows 98 Management Revenue Gender Global Services American Swot Analysis Reporting Basketball Stn Sectoral Credit Rating Hindi Careful Computer Proficiency Analysis Advertising Agency Responsibility

Sandeep Kumar Jena Education Details

  • Institute Of Management And Development, New Delhi
    Institute Of Management And Development, New Delhi
    Finance And Information Technology
  • Fakir Mohan Autonomouscollege
    Fakir Mohan Autonomouscollege
    Banking And Financial Support Services

Frequently Asked Questions about Sandeep Kumar Jena

What company does Sandeep Kumar Jena work for?

Sandeep Kumar Jena works for Ameriprise Financial Services, Llc

What is Sandeep Kumar Jena's role at the current company?

Sandeep Kumar Jena's current role is Senior Lead Business Analyst | Shared Services.

What is Sandeep Kumar Jena's email address?

Sandeep Kumar Jena's email address is co****@****ail.com

What schools did Sandeep Kumar Jena attend?

Sandeep Kumar Jena attended Institute Of Management And Development, New Delhi, Fakir Mohan Autonomouscollege.

What skills is Sandeep Kumar Jena known for?

Sandeep Kumar Jena has skills like Action Sports, E Commerce, Information Technology, Top Performer, Market, Attorneys, Vip, Comparison, Economy, Payer, C, Tax Planning.

Who are Sandeep Kumar Jena's colleagues?

Sandeep Kumar Jena's colleagues are Babette Smith, Cfp®, Molly Howse, Lynn Grosklags, Manoranjan Singh, Аня Борисова, Dawn Hausch-Cooper, Manas Narula.

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