Sandeep Singh Chadha Email & Phone Number

Ottawa, Ontario, Canada

Actively participating in building and improving the NORTAC Defense’s Tracking Platform (PaaS). Strongly collaborating with internal business units, while reporting to the Team Lead. For the past year, I have been part of a team that is migrating the company’s Platform from an AngularJS framework to ReactJS, creating, developing and debugging React functional and class components on a daily basis.- Migrating Company’s Tracking Platform (PaaS) from AngularJS to ReactJs- Developing React functional components for each module associated with the platform.- Utilizing ReactJS ContextApi as state management.- Developing and updating the Tracking Platform (PaaS) map feature OSM (Open Street Map) applications - Developing and designing custom components using ReactJS, MaterialUI, HTML5, CSS- Working on cross-browser compatibility- Working in an Agile development environment- Working with JIRA tool to solve and report the bugs and issues and keep track of tasks at hand- Working in a docker ecosystem

o Clients: renovarrc.com, freesocks.co, covanas.com• Managing a portfolio of clients implementing operations of online retail business using Shopify storefront• Conducting business process analysis with new clients and documenting processes• Working within the established implementation workflow in order to create implementation plans tailored to each client’s needs• Helping clients with maintaining supplier relations, engaging with new clients and handling customer service• Consulting with the clients on how to best manage project plans, milestones, and tasks• Helping clients with debugging of website and performance issues• Creating detailed project handoff documentation for Customer Care and CSM teams once implementations are complete• Developing the training materials for all customer training engagements• Identifying opportunities for on-page SEO of the websites and helping the clients with building of quality backlinks

Ottawa, Canada Area

Promoted to a senior role within less than a year. The new role defined more responsibility in the workplace.Responsibilities:• Prepared user documentation with screenshots for UAT (User Acceptance testing)• Participated in UAT testing and coordinated with QA team to ensure the quality of web application for new missions• Performed various other testing - Functional, Regression and E2E• Supervised end to end operations of the Ottawa Visa Application Center (VAC) whilst ensuring quality and cost saving, compliance to the set processes, and managing people to motivate and develop the best efficiency• Helped different departments in implementation of new process IT roll outs and changes• Ensured delivery of Value-Added Services (VAS) and achievement of the VAS targets for the VAC• Responsible for resolution of customer issues reported and seeing the problems through to resolution• Provided training to new employees on company software application, ensuring effective communication of company policies, procedures and values for the successful development of team member• Taken care of GDPR compliance of all the VACs operating in the office• Diagnosed and identified solutions to resolve customer complaints

Ottawa, Canada Area

• Assisted the testing teams by documenting and reporting all errors on existing and new software implementations• Supported day-to-day IT-related needs • Scrutinized and verified documents for visa processing maintaining highest level of professional standards put forth by the U.K. High Commission and Denmark Consulate• Provided assistance to other staff and handled applicant/customer escalations• Updated daily reports including financial statements, clients turn out and transferring of critical information to respective authorities

New Delhi Area, India

• Developed a full-stack web application that allowed users to maintain accounts and created quotes and invoices. All user's data was stored on a backend created using Node and MySQL• Developed a CMS baseline project using Classic ASP web pages and MySQL. Also, automated and optimized processes for repeat development and reproduction of small websites achieving high productivity levels and reduced project completion times from 6 weeks to 2 weeks. Installed SEO logics within the code for CMS and Ecommerce systems and reduced the on-page SEO time from weeks to days• Developed a template-based Ecommerce website baseline project in Classic ASP and SQL Server for creation of ecommerce websites with minimal changes, resulted in 3-fold productivity in terms of number of projects completed and delivered per month• Designed and developed efficient and maintainable software according to the business objectives and needs of various clients and worked with customer Success team to identify any potential issues and areas of improvement• Studied, evaluated, and proposed solutions to complex architectural challenges for the purpose of introducing new features. Worked towards improving customer experience by helping to fix known bugs and proactively identifying new problems• Immediately attended to reported customer issues regarding app-based and software solutions; delivered software patches when needed. Collaborated with Client Relations team to prioritize issues with high customer impact• Worked closely with Development teams to fix bugs in the existing code and used my problem-solving skills to troubleshoot recurring issues and find and fix the root cause• Analyzed business, use cases and technical requirements, identified test scenarios and conditions and transformed them into high quality test cases. Also, create project specifications with both internal and client team members

New Delhi Area, India

• Performed website design and development for clients in verticals such as education, reverse online auctions, self-service conference calling, online art gallery, and recruitment. • Developed and established quality assurance measures and testing standards for websites and applications throughout their development/product lifecycles.• Performed functional, system integration and performance testing including test case creation/review, planning and execution

New Delhi Area, India

• Defining site objectives by analyzing user requirements; envisioning system features and functionality.• Designing and developing user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.• Integrating applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.• Completing applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.• Supporting users by developing documentation and assistance tools.

New Delhi Area, India

• Writing well designed, testable, efficient code by using best software development practices• Gathering and refining specifications and requirements based on technical needs• Planning and delivering software platforms used across multiple products and organizational units• Designing, coding and modifying websites, from layout to function and according to a client's specifications

New Delhi Area, India

Joined the company as a Jr. Website developer. I was responsible for:• Creating website layout/user interfaces by using standard HTML practices• Integrating data from various back-end services and databases• Creating and maintaining software documentation• Cooperating with web designers to match visual design intent

Advanced Level Certificate Program, Digital Marketing

Acturial Science, Completed Ct1-Financial Mathematics, Ct3-Probability And Statistical Distribution And Ct7-Economics

Master Of Science - Ms, Computer Science

Bachelor Of Commerce - Bcom, Honors

Dniit, Computer Science

High School, Commerce, I

Quality Assurance Training

Completed QA online training with real time project work to gain practical hands-on experience using cloud test lab.

Devops Training

Completed DevOps, AWS and Azure online training with real time projects to gain practical hands-on experience.