Sandeep Kaur Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Increased sales by providing expert product recommendations, resulting in a 20% boost in revenue through expert product recommendations, observations, and self-analysis• Boosted sales by designing and creating attractive displays and promotional materials that resulted in a 15% increase in foot traffic with visually appealing displays and promotions through free sampling• Maintained high customer satisfaction ratings by efficiently managing customer accounts with accuracy and excellent service, resulting in a 95% customer satisfaction rating through efficient account management and exceptional customer service• Achieved accuracy in processing customer transactions by implementing a streamlined system, resulting in improved customer satisfaction and increase of 50 % transaction accuracy by creating streamlined system• Improved customer retention rates by resolving customer inquiries quickly and effectively, resulting in a 30% decrease in customer complaints and effective inquiry resolution, boosting retention rates

Winnipeg, Manitoba, Canada

Manitoba | Canada • Collaborated with Line of business managers, created 100+ incident reports, recorded observations to lead with compliance scores of 80% throughout the tenure by ensuring processes are followed• Spearheaded daily standup calls for the team to ensure solving 3000+ tickets a month, collaborated with leadership for achieving response and remediation of incident management• Achieved increased productivity of 45% within 3 months by creating process for issue resolutions, continuous deployment and development of software in current programs• Envisioned & optimized procurement strategy of hardware’s, Software & 50+ peripheral accessories to reduce costs by 60%• Retained & improved SLAs of Processes by Identifying and constructing 10+ new frameworks, reviewed recommended documentation improvements to established processes

Milton, Ontario, Canada

● Processed customer transactions with 100% accuracy, handling cash, debit, and credit transactions and ensuring that the correct amount was charged● Delivered exceptional customer service by efficiently processing customer orders, resulting in a 20% improvement in customer satisfaction ratings● Resolved customer inquiries effectively and in a timely manner, resulting in a 25% decrease in customer complaints● Increased sales revenue by 20% by developing and implementing effective sales strategies and techniques across the store● Managed inventory efficiently by accurately forecasting demand, ordering inventory in a timely manner, and reducing inventory holding costs by 15%

Milton, Ontario, Canada

Education record

Bachelor Of Science, Science, 75%