• Supporting the implementation, maintenance and improvement of the organization’s quality, safety and risk management program(s) and framework(s)• Promoting and providing formal and informal coaching, mentoring, teaching and advice across the organization on quality, safety and risk management in general or in relation to the organization’s applicable program(s) and/or framework(s)• Support, co-ordinate and/or lead the collection, reporting and/or analysis of quality, safety and/or risk data, indicators and information in assigned areas, which include, but is not limited to the event reporting system and patient & caregiver experience surveys• Utilize best practices in analyzing, and trending reported patient/staff safety incidents, patient complaints/compliments, privacy events and other sources of organizational performance data/information, as available; prepare quality and risk reports as required• Maintaining the local event reporting system providing user training and support and ensuring appropriate follow-up, documentation and closure of events• Coordinate and facilitate incident reviews, root cause analysis and failure mode effects analysis, as required; including the development and implementation of recommendations arising from an incident/quality of care review• Assist with development and implementation of policies and procedures related to patient safety, and risk management